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Troubleshooting
You can't get the adjustment screen with the white and green frames to display.
Make sure you press and hold the [Screen Fit] button for at least 5 seconds. Do not release the [Screen Fit] button until you see the frames.
You see a Screen Fit has not been executed completely message while you are trying to start the Screen Fit process.
Press the [
] button to clear the error, then press and hold the [Screen Fit] button (for at least 5 seconds) until you see the white and green frames on the screen. Do not
release the [Screen Fit] button until you see the frames.
The Receiver does not turn on when you turn on the Commander.
Make sure the USB cable is properly connected.
Where to get help
Manual
For more information about using the projector, click the icon on your desktop to access the online manual (requires an Internet connection). If you don't have a User's Guide
icon, you can install it from the projector CD or go to the Epson website, as described below.
Telephone support services
To use the EPSON® PrivateLine® Support service, call (800) 637-7661. This service is available 6
to 8
, Pacific Time, Monday through Friday, for the duration of your warranty
AM
PM
period.
You may also speak with a support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada), 6
to 8
, Pacific Time, Monday through Friday, and 7
to 4
,
AM
PM
AM
PM
Pacific Time, Saturday.
Days and hours of support are subject to change without notice. Toll or long distance charges may apply.
Internet support
Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for solutions to common problems. You can download utilities and documentation, get FAQs and
troubleshooting advice, or e-mail Epson.
Registration
Register today to get product updates, special promotions, and customer-only offers. You can use the CD included with your projector or register online at
www.epson.com/webreg.
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