Troubleshooting - THOMSON WT 1407 Manuel D'utilisation

GB

TROUBLESHOOTING

The washing machine
will not start.
The door does not open. Machine safety protection
Detergent remains in the
detergent drawer after
the programme is
complete.
Washing machine
vibrates or is too noisy.
The washing machine
does not drain and/or
spin.
The washing result is
not good.
Indicator on the display
does not illuminate.
Error codes
Display
If error still exists, please contact the maintenance personnel.
Problems
The door is not properly
closed.
Poor connection to the
po
Power failure
Machine has not been
switched on.
is working.
The detergent is not a low
suds type.
Excessive use of detergent
Not all transit bolts have
been removed.
Washing machine is
located on an uneven
surface or is not level.
Machine load is over the
maximum capacity.
Drain hose is blocked.
The filter is blocked.
Drain hose end is higher
than 100 cm above the
floor.
Unbalance of the laundry
Your laundry was too dirty f
or the programme you
selected.
The amount of detergent
used is not appropriate.
Clothes exceeding the
maximum capacity have
been filled in your machine.
Power is disconnected.
PC board has problems.
Wiring harness has
connection problem.
Cause
LCD
Inlet water error
Drainage error
The door is not
closed.
Possible Cause
Close the door properly.
Check connection to the
wer supply. power supply.
Check the power supply.
Switch the machine on.
Unplug the machine from
the mains socket.
Check if the detergent is
appropriate.
Reduce amount of
detergent in the detergent
drawer.
Remove all transit bolts.
Make sure the washing
machine is set on an even
surface and levelled.
Reduce amount of laundry
in the drum.
Unblock the drain hose.
Unblock the filter.
Make sure the drain hose
end is lower than 100 cm
above the floor.
Add clothes or run a
spinning programme
again.
Select a suitable programme.
Use more or less detergent
following the manufacturer's
instructions.
Do not exceed the maximum
capacity of your machine.
Check if the power is shut
down and power plug is
connected correctly. If not,
please call for service.
Solution
Open the water tap to check if the inlet hose is
squashed or kinked; check if the inlet valve is
blocked or not; check if the water pressure is too low.
Make sure the drain hose is not twisted or blocked.
Make sure the drain hose is installed correctly.
Clean the drain pump.
Close the door properly.
39
Possible Solutions