Dell UltraScan 1600HS Guide De L'utilisateur page 90

Appendix
electrical power, servicing not authorized by Dell, usage not in
accordance with product instructions, and failure to perform
required preventive maintenance.
Dell will repair or replace products returned to Dell's facility. To
request warranty service, you must call Dell customer service
within the warranty period. If warranty service is required, Dell
will issue a Return Material Authorization Number. You must ship
the products back to Dell in their original packaging or equivalent,
prepay shipping charges, and you must insure the shipment or
accept the risk of loss or damage during shipment. Dell will ship
the repaired or replacement products to you freight prepaid if you
use an address in Canada. Shipments to other locations will be
made freight collect.
Dell owns all parts removed from repaired products. Dell uses new
and reconditioned parts made by various manufacturers in
performing warranty repairs and building replacement products. If
Dell repairs a product, its warranty term is not extended except as
may be required by law; if Dell replaces a product, the replacement
is warranted for the remainder of the original term or 60 days,
whichever is longer.
Dell MAKES NO EXPRESS WARRANTIES BEYOND THOSE
STATED HERE. Dell DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THIS
LIMITATION MAY NOT APPLY TO YOU.
Dell'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS
IN HARDWARE IS LIMITED TO REPAIR, REPLACEMENT, AND
REFUND AS SET FORTH ABOVE. THESE WARRANTIES GIVE
YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
One Year Dell Manufacturer End-User Guarantee
European Union, Norway and Switzerland
Guarantee
DELL Products, Raheen Industrial Estate, Limerick, Ireland (DELL)
warrants to the end-user in accordance with the following
provisions that its branded hardware products, purchased by the
end-user from a DELL company or an authorized DELL distributer,
In the European Union, Norway or Switzerland, will be free from
defects in materials, workmanship and design affecting normal use,
for a period of one year as of the original purchase date. Products
for which proper claims are made will, at DELL's option, be
repaired or replaced at DELL's expense.
Exclusions
This guarantee does not apply to defects resulting from: improper
or inadequate installation, use or maintenance; actions or
modifications by unauthorized third parties or the end-user;
accidental or wilful damage or normal wear and tear.
Making a Claim
Claims must be made in the European Union, Norway or
Switzerland, by contacting the point of sale or any DELL office
within the guarantee period. The end-user must always supply
proof of purchase, indicating name and address of the seller, date of
purchase, model and serial number, name and address of the
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OTHER RIGHTS WHICH VARY FROM ONE JURISDICTION TO
ANOTHER.
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES
SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES,
INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR
PRODUCTS NOT BEING AVAILABLE FOR USE OR LOST DATA
OR SOFTWARE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY
NOT APPLY TO YOU.
These provisions apply to Dell's return-to-factory warranty only.
For provisions of any on-site service contract covering your system,
refer to the separate on-site service contract that you will receive.
"Total Satisfaction" Return Policy (U.S. and
Canada)
If you bought products directly from a Dell company, you may
return them to Dell up to 30 days from the day they are delivered
for a complete refund of the purchase price. If your company
bought the products under a corporate Performance Agreement
with a Dell company, there are limits on when products may be
returned to Dell under this policy. Please consult the person in your
company that is the liaison with Dell for more information. To
return products, you must call Dell customer service to receive a
Credit Return Authorization Number. You must ship the products
to Dell in their original packaging, prepay shipping charges, and
insure the shipment or accept the risk of loss or damage during
shipment. Returned products must be in as-new condition, and all
of the manuals, diskettes, power cables, and other items included
with a product must be returned with it.
customer and details of symptoms and configuration at the time of
malfunction, including peripherals and software used. Otherwise,
DELL may refuse the guarantee claim. Upon diagnosis of a
warranted defect, DELL will make arrangements, and pay for
ground freight and insurance to and from DELL repair/
replacement centre. End-user must ensure defective product is
available for collection properly packed in original or equally
protective packaging together with details listed above and the
return number provided to the end-user by DELL.
Limitations and Statutory Rights
DELL makes no other warranty, guarantee or like statement other
than as explicitly stated above and this Guarantee is given in place
of all other guarantees whatsoever, to the fullest extent permitted
by law. In the absence of applicable legislation, this Guarantee will
be the end-user's sole and exclusive remedy against DELL or any of
its affiliates, and neither DELL nor any of its affiliates shall be liable
for loss of profit or contracts, or any other indirect or consequential
loss arising from negligence, breach of contract, or howsoever.
This Guarantee does not impair or affect mandatory statutory
rights of the end-user against and/or any rights resulting from
other contracts concluded by the end-user with DELL and/or any
other seller.