Troubleshooting; Possible Causes - ECOVACS WINBOT 880 Manuel D'instructions

6. Troubleshooting

NO. Malfunction
Remote Control
1 cannot control
WINBOT.
WINBOT moves in
2 an irregular pattern
during cleaning.
3 WINBOT don't move.
WINBOT move hard
4
or in circle.
18
EN

Possible Causes

Remote Control is not paired with WINBOT
(WINBOT comes with a paired Remote
Control. If Remote Control becomes
unpaired or has been exchanged, it can be
paired again).
There is too much dirt and debris on the
glass.
The Cleaning Pad is too dirty.
The Cleaning Pad is too wet.
The Driving Treads are too dirty.
The Driving Treads are worn.
The Cleaning Pad is attached
There is a gap on the surface of the glass.
The cleaning pad plate is blocked due to
small obstacles on the glass.
The driving treads are stuck.
Solutions
Within 5 seconds of powering ON WINBOT, press and hold
WINBOT and on the Remote Control at the same time. Pairing is
complete when WINBOT beeps and flashes RED and GREEN.
A. Spray additional Cleaning Solution on the Cleaning Pad.
B. Clean the Driving Treads as described in section 4.
C. Replace the Cleaning Pad and restart the cleaning cycle.
D. Use the Remote Control to control the cleaning by pressing Direction
Buttons.
E. Clean the window by hand first and use WINBOT for regular cleaning
after that.
* WINBOT is intended to be used for maintenance cleaning on common
windows. The product is NOT designed to replace heavy duty or first
time cleaning.
Please check the surface of the driving treads, see if there is any heavy
wear, crack or breakage. If so, please contact customer service.
Please check the surface of the driving treads, see if there is any heavy
wear, crack or breakage. If so, please contact customer service.
Hold the Safety Tether or WINBOT Power Cord. Meanwhile, press
Direction Buttons on the Remote Control to let the WINBOT leave the
gap or barrier.
Check if there is any dust or debris on the Driving Treads. If so, please
clean the Driving Treads as described in section 4. Start WINBOT again.
If problem persists, please contact customer service.
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