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Try the solutions suggested here first in order to possibly avoid the cost of an unnecessary service call.
PROBLEM
COMPACTOR WILL
NOT OPERATE
TRASH IS NOT COMPACTING
DRAWER WILL NOT OPEN
THERE IS NOT ENOUGH
COMPACTION OR FORCE
BOTTLES DO NOT BREAK
COMPACTOR WILL NOT
TURN OFF
DRAWER IS HITTING
THE CABINET
COMPACTOR MOVING
DURING OPERATION
DRAWER IS WOBBLY
OR LOOSE
COMPACTOR IS NOISY
10

TROUBLESHOOTING

POSSIBLE SOLUTION
Check that the power supply cord is plugged into a grounded 3 prong outlet.
Check the type of wall plug the compactor is plugged into. It is possible the compactor power
cord is plugged into an outlet controlled by a wall switch. This can occur when the wall switch
was meant for a garbage disposal outlet.
A household fuse may have blown, or a circuit breaker tripped. Replace the fuse or reset the
circuit breaker. If the problem continues, call an electrician.
Check that the drawer completely closed. Open the drawer to ensure the latch is locked.
Close the drawer firmly and start the compactor.
Check that the Key-knob is set to ON. See the "Starting Your Compactor" section.
Drawer must be more than half full before trash is compacted. The ram stops 7" (17.8 cm)
from the bottom of the drawer.
Push on the drawer front in an attempt to raise the ram. Be sure the latch is locked.
Turn key-knob to "ON" then "START".
Press OFF halfway through the cyle. Press ON, then START to complete the cycle.
Bottles will not break every time. Factors that affect bottle breakage: The thickness of the
bottle's glass and the content of the trash load below it may keep the bottle from breaking.
Push on the drawer front to attempt to engage the drawer monitor switch. Open drawer and
be sure the latch is locked.
Debris in the drawer area will cause the door to disengage from the drawer monitor switch,
causing the compactor to keep running. This can also keep the compactor from starting.
The cabinet opening should be 151/4"(38.7 cm) minimum with at least a 1/8" (3.2 mm)
clearance on either side.
Check that the compactor is centered in the cabinet opening.
Check that the latch is locked. An unlatched drawer will cause the front door to be wobbly
and offset from center.
Check for debris on the drawer tracks or under the drawer. Debris may cause the drawer
to lean to one side or not sit properly on the tracks.
The compactor may be set too high or not level. The compactor can be raised or lowered
with front leveling.
Lock the front casters.
NOTE: By design, it is normal for the drawer to move slightly side to side.
An unlatched door will wobble more than normal. Check that the door latch is in the
locked position.
The screws on the drawer front (door) may be loose. With a Phillips screwdriver, check
to ensure the screws holding the door to the drawer are secure.
The noise could be normal operation: The compactor is driven by a steel chain and steel
sprockets.

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