Troubleshooting - THOMSON Speedtouch D150 Manuel D'utilisation

STD150.qxd 12/05/04

9. TROUBLESHOOTING ...

Generally speaking, if you have a problem, take the batteries out of all the
handsets in your installation, disconnect the base's electricity power supply.
Wait for 1 minute, reconnect the base and re-insert the batteries.
Problems
The display is off.
You hear no tone.
Reception quality de-
teriorates during the
call.
Your correspondent
cannot hear you.
The batteries are still
discharged after
several hours of
charging.
However, if the problem persists, you can call the hotline on the following num-
02 07 867 00 16
ber:
billed at current rates).
The store where you bought your
and provide after-sales service.
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Causes
The handset is off (de-
activated).
The batteries are dis-
charged.
The handset is out of
base range.
The handset is not reg-
istered with the base.
The batteries are dis-
charged.
You are out of range of
the base or in a dis-
turbed environment.
The mike is deactivated,
the Mute function is
activated.
The charger is not re-
ceiving power.
The handset batteries
are faulty.
from Monday to Saturday, from 8 a.m. to 7 p.m. (call
,
Remedies
Press and hold the
key to reactivate it.
Place the handset on its
charger to recharge the
batteries and check that
the charger is correctly
connected to the mains.
Move closer to the base.
Refer to the
"Associating an extra
handset with the base"
paragraph.
Place the handset on its
base to recharge the
batteries.
Move closer to the base.
Refer to the "Mute func-
tion" paragraph.
Check the electrical
power supply
connection.
Contact your reseller to
obtain new batteries.
D150
is also able to inform you