Troubleshooting - VINCENT SAV-C2 Manuel D'utilisation

TROUBLESHOOTING

Symptom Possible Reason
Unit does not work
Mains cable is not connected to a ready socket.
after pressing the
Mains cable has not been firmly inserted in
power button.
the power socket and the unit socket or it
is defective.
Unit fuse or unit is defective.
No sound on all
Source unit is not switched on or playback has
not been started.
channels when the
unit is ready for use.
Unsuitable material was played using the
source unit.
The audio output of the source unit is
configured wrongly.
The audio output of the source unit or the
desired audio input of the AV preamplifier
was not connected, or connected too loosely
to the audio signal cable.
The wrong audio output of the source unit was
connected to the preamplifier.
The audio signal cable to the source is defective.
The source unit's signal cable is connected to
the wrong input of the AV preamplifier.
The desired source input was not selected at
the AV preamplifier.
The Volume has been set too low or the
"MUTE" function (11)(35) is switched off.
The wrong choice was made between digital
and analogue sound ("IN MODE" key (6)(21)).
The digital sound connection to which the
source unit is connected was allocated to the
wrong input channel ("DIN SET" key (22)).
The preamplifier outputs of the AV preamplifier
were not connected to the power amplifier(s).
The output amplifier is not switched on or the
speaker is not properly connected to the
output amplifier.
The AV preamplifier, power amplifier or source
unit is defective.
Vincent
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Countermeasure
Connect to a functioning socket using a
suitable mains voltage.
Check the power cable, if necessary, swap it
with a cold unit cable and push its plug firmly
into the socket and into the transformer on
the other side of the unit.
Contact your dealer.
Switch on the source unit and begin playback.
Check the CD's, DVD's, videocassette, aerial
connections, etc. on the source unit.
Correct the settings of the source unit with
regard to the audio output and the audio
signal format used.
If necessary, check and correct the plug
connection.
Correct the connection.
Check and replace the cable(s) if necessary.
Correct this.
Use the input selector buttons on the remote
control or the multifunction knob on the unit
to set the input channel to which the source
is connected.
Correct the volume setting and deactivate the
"MUTE" function (11)(35) if appropriate.
Correct this setting.
Carry out the procedure to reallocate the
digital connections.
Connect the output amplifier(s).
Check the function of the output amplifier
and attach the speaker cable to the
output amplifier and speaker connections.
By playing in conjunction with other units,
check which system component has failed
and contact the relevant dealer.
Symptom Possible Reason
No sound on some The signal source settings have been wrongly
channels when the selected in respect of the sound.
unit is ready for use.
The material to be played back contains no
signals for these channels.
The Audio playback mode setting on the AV
preamplifier has not been set correctly.
You are using the analogue audio connection
of one of the "CD", "DVD" or "LINE" inputs.
Speakers or pairs of speakers have been
deactivated using the "SPEAKER" function
(10)(29).
The settings for the "CHANNEL" volume
balance (8)(32) on the AV preamplifier
have been seriously misaligned.
One or more of the audio signal cables
between the preamplifier and the power
amplifier is defective or the plugs are loose.
The power amplifier is defective.
The subwoofer is not ready for use.
Bad-quality sound The cable connection terminals are loose, the
terminals are dirty or a cable is defective.
The dynamics reduction (NIGHT) function has
been activated at the preamplifier with Dolby
Digital Playback.
Source unit is not switched on or playback
No picture
has not started.
Unsuitable material was played using the
source unit.
The video output of the source unit is
configured wrongly.
The video output of the source unit or the
desired video input of the AV preamplifier
was not connected, or connected too loosely
to the video signal cable.
The video signal cable to the source is
defective.
The wrong video input on the AV preamplifier
has been used.
A different Video Connection Standard was
used for the video input and output connec-
tion of the AV preamplifier.
Countermeasure
Correct the configuration of the source unit
(PCM/RAW-setting, Down-mix, Dolby settings,
configuration of multi-channel outputs,
analogue/digital switching, etc.).
Sometimes playback can be achieved via all
channels in the "Prologic II" mode or the
DSP modes.
Check the "MODE" setting (7)(25).
For these channels only the front left and
right channel is always active.
Configure the speakers accordingly.
Set these relative channel-volume differences
to the desired setting.
Check and clamp these cables.
Check the power amplifier.
Check the connections, function and settings
of the subwoofer.
Check the audio terminals and cables.
Deactivate this function using the "NIGHT"
button (23).
Switch on the source unit and begin playback.
Check the DVD's, videocassette, aerial con-
nections, etc. on the source unit.
Correct the settings of the source unit with
regard to the video output and the video
signal format used.
If necessary, check and correct the plug
connection.
Check and replace the cable(s) if necessary.
Check the video input used on the AV pre-
amplifier.
The AV preamplifier does not convert signals,
the same standard (Composite, S-Video, etc.)
has to be used for Video In and Video Out.
Vincent
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