What To Do If - WR RTBS Série Notice D'utilisation Et De Montage

What to do if...?

The drive does not raise or lower the roller blind, starts too
slowly or makes loud noises.
Possible cause 1:
Connections are incorrect.
Solution 1:
Check connections.
Possible cause 1:
Incorrect installation or overload.
Solution 2:
Check the installation and roller blind load.
...the roller blind stops during raising or lowering?
Possible cause 1:
The end stop was reached.
Solution 1:
Set the end stops again, according to the instructions.
Possible cause 2:
Running time exceeded (4 min.).
Solution 2:
Let the tubular motor cool for about 20 minutes.
...the motor does not run?
Possible cause:
Power supply is missing.
Lösung:
Use a voltmeter to check whether the supply voltage (230 V) is
present, and check the wiring.
Take note in particular of information about non-permissible
types of connections.
Check the installation.
...the rotary direction is wrong?
Possible cause:
Control lines are reversed.
Solution:
Disconnect the supply line from the power, and swap the black and
brown conductors of the motor cable at the controller.
...The tubular motor does not stop for adjustments or test
runs?
Possible cause 1:
The adapter (10) may have slipped off of the limit ring (18) on the
drive head (12).
Solution 1:
Check whether the adapter (10) is fully seated in front of the drive
head (12) and is completely inserted in the winding shaft (5).
Slide the adapter (10) so that it contacts the front of the
drive head (12) again, and slide the winding shaft (5) completely
onto the adapter (10); see Figure
stops if needed; see Page 19.
Possible cause 2:
Roller capsule not secured, or roller blind shaft too short.
Solution 2:
Secure the roller capsule, or use a roller blind shaft that fits.
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D ES F
5 . Readjust the end
GB NL
...The tubular motor stops between the two end stops during
normal operation?
Possible cause:
The thermal protection is engaged.
Solution:
Let the motor cool for about 20 minutes.
...the roller blind stops during upward travel?
Possible cause:
Ice on the roller blind or obstacle in the running track.
Solution:
Remove the ice or obstacle.
Move the roller blind downward to free it.
GB