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WARRANTY

Limited Warranty

13. Limited Warranty
Subject to the terms and conditions set forth in this limited warranty, Stiebel Eltron, Inc. (the "Manufacturer") hereby
warrants to the original purchaser (the "Owner") that each Mini-Tank Domestic Hot Water Heater (the "Heater") shall
not (i) leak due to defects in the Manufacturer's materials or workmanship for a period of six (6) years from the date
of purchase or (ii) fail due to defects in the Manufacturer's materials or workmanship for a period of two (2) years
from the date of purchase. As Owner's sole and exclusive remedy for breach of the above warranty, Manufacturer
shall, at the Manufacturer's discretion, send replacement parts for local repair; retrieve the unit for factory repair, or
replace the defective Heater with a replacement unit with comparable operating features. Manufacturer's maximum
liability under all circumstances shall be limited to the Owner's purchase price for the Heater.
This limited warranty shall be the exclusive warranty made by the Manufacturer and is made in lieu of all other
warranties, express or implied, whether written or oral, including, but not limited to warranties of merchantability
and fitness for a particular purpose. Manufacturer shall not be liable for incidental, consequential or contingent
damages or expenses arising directly or indirectly from any defect in the Heater or the use of the Heater.
Manufacturer shall not be liable for any water damage or other damage to property of Owner arising, directly or
indirectly, from any defect in the Heater or the use of the Heater. Manufacturer alone is authorized to make all
warranties on Manufacturer's behalf and no statement, warranty or guarantee made by any other party shall be
binding on Manufacturer.
Manufacturer shall not be liable for any damage whatsoever relating to or caused by:
1. any misuse or neglect of the Heater, any accident to the Heater, any alteration of the Heater, or any other
unintended use;
2. acts of God and circumstances over which Manufacturer has no control;
3. installation of the Heater other than as directed by Manufacturer and other than in accordance with applicable
building codes;
4. failure to maintain the Heater or to operate the Heater in accordance with the Manufacturer's specifications;
5. operation of the Heater under fluctuating or excessive water pressure or in the event the Heater is supplied with
non-potable water, for any duration;
6. improper installation and/or improper materials used by any installer and not relating to defects in parts or
workmanship of Manufacturer;
7. moving the Heater from its original place of installation;
8. exposure to freezing conditions;
9. water quality issues such as corrosive water, hard water, and water contaminated with pollutants or additives;
10. not continuously supplying the unit with water aka "dry-firing".
Should owner wish to return the Heater to manufacturer for repair or replacement under this warranty, Owner
must first secure written authorization from Manufacturer. Owner shall demonstrate proof of purchase, including
a purchase date, and shall be responsible for all removal and transportation costs. If Owner cannot demonstrate a
purchase date this warranty shall be limited to the period beginning from the date of manufacture stamped on the
Heater. Manufacturer reserves the right to deny warranty coverage upon Manufacturer's examination of the Heater.
This warranty is restricted to the Owner and cannot be assigned.
Some States and Provinces do not allow the exclusion or limitation of certain warranties. In such cases, the limitations
set forth herein may not apply to the Owner. In such cases this warranty shall be limited to the shortest period and
lowest damage amounts allowed by law. This warranty gives you specific legal rights and you may also have other
rights which vary from State to State or Province to Province.
Owner shall be responsible for all labor and other charges incurred in the removal or repair of the Heater in the field.
Please also note that the Heater must be installed in such a manner that if any leak does occur, the flow of water from
any leak will not damage the area in which it is installed.
STIEBEL ELTRON, Inc.
17 West Street
West Hatfield, MA 01088, USA
Phone: 800.582.8423 or 413.247.3380
Fax: 413.247.3369
Email: info
@
stiebel-eltron-usa.com
www.stiebel-eltron-usa.com
www.stiebel-eltron-usa.com
This Warranty is valid for U.S.A. & Canada only. Warranties
may vary by country. Please consult your local Stiebel Eltron
Representative for the Warranty for your country.
SHC 2.5 / SHC 4 |
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