Simple Troubleshooting - Siemens EQ.6 plus TE65 Série Mode D'emploi

Simple troubleshooting

Problem
Coffee or milk froth quality
varies considerably.
No hot water dispensed.
Too little milk froth, or
none at all, or the milk
system is not taking in
any milk.
The selected per-cup
quantity is not reached.
Coffee dispensing slows
to a trickle or stops
completely.
Coffee has no "crema".
Coffee is too "acidic".
Coffee is too "bitter".
If you are unable to solve the problem, always call the hotline!
You will find the telephone numbers at the back of these instructions.
Cause
Build-up of limescale in the
appliance.
The milk system or its
holder is not clean.
The milk system or its
holder is not clean.
Milk not suitable for
foaming.
The milk system is incor-
rectly assembled.
Build-up of limescale in the
appliance.
Coffee is being ground too
finely, or the pre-ground
coffee is too fine.
Heavy build-up of limes-
cale in the appliance.
Unsuitable type of coffee.
The beans are no longer
fresh.
The grinding setting is not
suitable for the beans.
The grinding setting is too
coarse or the pre-ground
coffee is too coarse.
Unsuitable type of coffee.
The grinding setting is
too fine or the pre-ground
coffee is too fine.
Unsuitable type of coffee.
Simple troubleshooting
Solution
Descale the appliance as
described in the instructions.
Clean the milk system or
its holder (see the section
"Cleaning the milk system").
Clean the milk system or
its holder (see the section
"Cleaning the milk system").
Do not use milk that has already
been boiled. Use cold milk with a
fat content of at least 1.5%.
Moisten the upper and lower
sections and fit them together.
Descale the appliance as
described in the instructions.
Adjust the grinding unit to a
coarser setting. Use a coarser
ground coffee.
Descale the appliance as
described in the instructions.
Use a type of coffee with a
higher proportion of robusta
beans.
Use fresh beans.
Adjust the grinding unit to a finer
setting.
Adjust the grinding unit to a finer
setting or use finer pre-ground
coffee.
Use a darker roast.
Adjust the grinding unit to a
coarser setting or use coarser
pre-ground coffee.
Change the type of coffee.
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