Warranty Conditions - Weka 100.2224. 10 Notice De Montage, D'utilisation Et D'entretien

We reserve the right to make further technological developments. This means that there may be
minor deviations in the illustrations.
Damaged or defective parts must be rejected prior to installation as otherwise the warranty claim
will be void.

2.2. Warranty conditions

We provide you with a five-year functional warranty beginning on the date of delivery. The warranty
is in accordance with the conditions below, however it applies only to our wood products (referred
to as weka product) insofar as they consist of wood. Any associated components or parts of the
weka product made from any materials other than wood are not covered by the warranty. Within
the warranty period, defective parts of the goods or the goods themselves shall be replaced free of
charge according to our choice, i.e. we will supply you with the materials without additional costs.
However, costs arising as a result of the exchange, in particular delivery, installation or rebuilding
costs and other follow-up costs, are not included in the warranty claim. Warranty claims may only
be submitted in conjunction with the original packing list and the original proof of purchase. Claims
must be made in writing, by fax or by e-mail, to us within the specified period. To ensure that your
claim is handled in good time, be sure to provide a detailed, written description of the damage,
accompanied by photos, as well as reasons as to why weka Holzbau GmbH is responsible for the
defect. Damage is fundamentally excluded from the warranty when
- the weka product does not have the correct base (foundation or
otherwise), even if the errors are minor,
- has deviated from the respective assembly instructions,
- wind speeds in excess of force 7, natural catastrophes or other violent
events occur
- the specified load limits (e.g. snow load etc.) have been exceeded,
- any changes (additions or rebuilding) have been made to the product as
compared with the assembly instructions,
- the wood has received insufficient or no care (maintenance: wood
protection agent, wood stain etc.).
A causal association with the damage is not generally required. Colour changes typical of wood,
cracking, warping, shrinkage, swelling or similar normal changes deemed to be natural
characteristics of wood, and their consequences, are expressly excluded from the warranty.
Further claims and consequential damage are not generally covered by the warranty conditions.
Components made from materials other than wood are covered only by the statutory warranty
provisions and other statutes; they are not covered by the warranty.
Damaged or defective parts must be rejected prior to installation or the warranty claim will
otherwise be void.
2.3. Assembly conditions for a weka assembly team
If you wish for help assembling your cabin and choose to employ a weka assembly team, weka
Holzbau GmbH will carry out the following services for you:
Assembly means putting together (installation) of the individual parts supplied. It does not include
treating them with a wood protection agent, the delivery and assembly of accessories and
accessory parts. Electrical connections are not included in the assembly service.
The items to be assembled must be located at the installation site/location/base area. Transport of
the article or the individual parts over a distance greater than 10 - 15 m or to another level is not
included in the assembly price quoted. The substrate must be stable, horizontal and level.
Techn. Änderungen vorbehalten!
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