Whirlpool W10529641A Guide D'utilisation Et D'entretien page 60

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience If you experience
Washer not performing as expected (cont.) Washer not performing as expected (cont.)
Desired setting or Desired setting or
For best performance, not all For best performance, not all
option does not light option does not light
settings are available with each cycle, settings are available with each cycle,
and some options cannot be used and some options cannot be used
together. together.
Load not rinsed Load not rinsed
Check for proper water supply. Check for proper water supply.
Not using HE detergent or using too Not using HE detergent or using too
much HE detergent. much HE detergent.
Washer not loaded as recommended. Washer not loaded as recommended.
The load may be out of balance. The load may be out of balance.
Load is wrinkled, Load is wrinkled, Washer not loaded as recommended. Washer not loaded as recommended.
twisted, or tangled twisted, or tangled
Wash action and/or spin speed too Wash action and/or spin speed too
fast for load. fast for load.
The washer is not unloaded promptly. The washer is not unloaded promptly.
Not choosing the right cycle for the Not choosing the right cycle for the
load being washed. load being washed.
The wash water was not warm The wash water was not warm
enough to relax wrinkles. enough to relax wrinkles.
Washer not loaded as recommended. Washer not loaded as recommended.
Not cleaning or Not cleaning or
removing stains removing stains
Not using HE detergent or using too Not using HE detergent or using too
much HE detergent. much HE detergent.
Hard water or high level of iron (rust) Hard water or high level of iron (rust)
in water. in water.
Fabric softener dispensing ball used. Fabric softener dispensing ball used.
Powdered detergent used for Powdered detergent used for
slow-speed cycle. slow-speed cycle.
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Possible Causes Possible Causes
Solution Solution
See the "Cycle Guide" for the available settings and options for See the "Cycle Guide" for the available settings and options for
each cycle. each cycle.
Make sure hot and cold inlet hoses are not reversed. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the Both hoses must be attached and have water flowing to the
inlet valve. inlet valve.
Both hot and cold water faucets must be on. Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged. Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose. Remove any kinks in the inlet hose.
The suds from regular detergent can cause the washer The suds from regular detergent can cause the washer
to operate incorrectly. to operate incorrectly.
Use only HE detergent. Always measure detergent and follow Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level. manufacturer's directions based on load size and soil level.
Avoid tightly packing the washer. The washer will not rinse well Avoid tightly packing the washer. The washer will not rinse well
if tightly packed. Load with dry items only. See the "Cycle if tightly packed. Load with dry items only. See the "Cycle
Guide" for load size recommendations for each cycle. Guide" for load size recommendations for each cycle.
Use cycle designed for the fabrics being washed. Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started. Add only 1 or 2 garments after washer has started.
When load unbalance occurs, a washing process will start When load unbalance occurs, a washing process will start
to redistribute the load. This may lengthen the cycle time. to redistribute the load. This may lengthen the cycle time.
Avoid washing single items. Balance a single item such as Avoid washing single items. Balance a single item such as
a rug or jeans jacket with a few extra items. a rug or jeans jacket with a few extra items.
Add load loosely. Items need to move freely reduce Add load loosely. Items need to move freely reduce
wrinkling and tangling. See the "Cycle Guide" for load wrinkling and tangling. See the "Cycle Guide" for load
size recommendations for each cycle. size recommendations for each cycle.
Reduce tangling by mixing types of load items. Use the Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed. recommended cycle for the type of garments being washed.
Select a slower spin speed. Note that items will be wetter Select a slower spin speed. Note that items will be wetter
than when using a faster speed spin. than when using a faster speed spin.
Unload the washer as soon as it stops or use TumbleFresh Unload the washer as soon as it stops or use TumbleFresh
if you will not be able to unload the washer at the end of the if you will not be able to unload the washer at the end of the
cycle. cycle.
Use the Delicates cycle or another cycle with a slow spin Use the Delicates cycle or another cycle with a slow spin
speed to reduce wrinkling. speed to reduce wrinkling.
If safe for load, use warm or hot wash water. If safe for load, use warm or hot wash water.
Add load loosely. Items need to move freely for best cleaning. Add load loosely. Items need to move freely for best cleaning.
See the "Cycle Guide" for load size recommendations for each See the "Cycle Guide" for load size recommendations for each
cycle. cycle.
Add only 1 or 2 garments after washer has started. Add only 1 or 2 garments after washer has started.
Use only HE detergent. Always measure detergent and follow Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level. manufacturer's directions based on load size and soil level.
You may need to install a water softener and/or iron filter. You may need to install a water softener and/or iron filter.
Dispensing balls will not operate correctly with this washer. Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment. Add liquid fabric softener to the fabric softener compartment.
Consider using liquid detergent. Consider using liquid detergent.
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