cecotec CONGA M20 Manuel D'instructions page 74

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  • FRANÇAIS, page 77
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Other possible scenarios:
Problem
The robot vacuum cleaner
does not activate.
The robot vacuum cleaner
suddenly stops working.
The programming function
does not work.
Suction power level is very
low.
The robot vacuum cleaner
does not charge.
The robot vacuum cleaner
does not return to the
charging base.
The main brush does not
spin.
The robot vacuum cleaner
movements or route are
unusual.
CONGA M20
74
Solution
Make sure the battery is fully charged.
If the problem persists, reset the robot vacuum cleaner by
pressing the RESET button.
Check if the robot vacuum cleaner is trapped or stuck with
any obstacle.
Check the battery level.
If the problem persists, turn the robot off and then on again.
If the issue persists, press the RESET button.
Check if the robot vacuum cleaner battery is too low to turn
on.
Check if there are obstructions blocking the air inlet.
Empty the tank.
Clean the filters with a vacuum cleaner or a self-cleaning
brush.
Check if the filters are wet.
Dry the filters in a natural way before using them. Make sure
they are completely dry, if there are any moisture remains
they could reach the motor and damage the robot vacuum
cleaner.
Check if the charging base indicators are on. Otherwise,
contact the official Technical Support Service of Cecotec.
Clean the charging terminals with a clean, dry cloth.
Check if the robot vacuum cleaner beeps when it gets to the
charging base. Contact the official Technical Support Service
of Cecotec.
Remove the objects 1 metre on the left and right, and 2
metres in front of the charging base.
The robot vacuum cleaner will return to the charging base
faster when it is near it. When it is far, it will take more time
to identify it. Clean the charging terminals.
Clean the main brush.
Check if the main brush is installed correctly.
Carefully clean the sensors with a clean, dry cloth.
Restart the robot vacuum cleaner. To do this, switch the robot
off and on or do a RESET.
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