DoorBird A1101 Manuel D'installation page 14

DIAGNOSTIC LEDS
You can see if the device is powered by checking the
Diagnostic LEDs, which lights up a immediately after
the power is connected.
DIAGNOSTIC SOUNDS
After around one minute, the device emits brief
diagnostic sounds after it has been connected to
power supply / network / internet.
TROUBLESHOOTING
The device does not power up
If the device is to be supplied with power by a
mains adapter, plug the power adapter of the
device into a wall socket. If the power adapter
was already plugged into a wall socket,
check if the cables and wires are correctly
connected to the screw connection terminal.
In most cases, removing the cable and wires
from the screw connection terminal plug and
reconnecting them to the screw connection
terminal plug helps (loose contact). If you are
powering more than one device simultanously
with one mains adapter, check if the mains
adapter is able to deliver enough power over
the full cable length.
If the device is to be powered via PoE, switch
on the PoE-Switch/ PoE-Injector which is
connected to the device. If the PoE-Switch/
PoE-Injector was already switched on, check if
the cables and wires are correctly connected
screw connection terminal. In most cases,
removing the cable and wires from the screw
connection terminal plug and reconnecting
them to the screw connection terminal plug
helps (loose contact). If the problem still exists,
please check if your PoE-Switch / PoE Injector
supports the PoE Standard IEEE 802.3af Mode
A, see also www.doorbird.com/poe
If the device is to be supplied with power by a
DIN-rail power supply, switch on the DIN-rail
power supply If the DIN-rail power supply was
already switched on, check if the cables and
wires are correctly connected to the screw
connection terminal. In most cases, removing
the cable and wires from the screw connection
terminal plug and reconnecting them to the
screw connection terminal plug helps (loose
contact). If you are powering more than one
device simultanously with one DIN-rail power
supply, check if the DIN-rail power supply is
able to deliver enough power over the full
cable length.
14
The device does not connect to network via
WiFi ("No Network" diagnosis sound)
In most cases, your WiFi signal is weak. Please
perform the WiFi Setup again using the
DoorBird App.
You can increase the WiFi signal by using so
called "WiFi repeaters", which can boost your
WiFi signal. You should install such a WiFi
repeater close to the assembly location of the
device, typically inside your home and close to
the device.
If the problem still exists, please check if your
WiFi Router / WiFi Access Point does not block
device, e.g. through a MAC address filter.
If the problem still exists, please check if your
WiFi Router / WiFi Access Point has DHCP
turned on and is able to assign an IP address
to the device.
The device does not connect to network
via network cable ("No Network" diagnosis
sound)
In most cases, removing the cable and wires
from the screw connection terminal plug and
reconnecting them to the screw connection
terminal plug helps (loose contact).
If the problem still exists, please check if the
network cable is properly connected to your
router / switch and the network cable is not
broken.
If the problem still exists, please check if your
Router has DHCP turned on and is able to
assign an IP address to the device.
The device does not connect to Internet
("No Internet" diagnosis sound)
In most cases, your Internet is down or your
router blocks Internet access for the device.
Please see www.doorbird.com/downloads/
ports.pdf