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Review this table to find do-it-yourself solutions for minor
performance problems. Any service needed, other than maintenance
described in this Use & Care Guide, should be performed by a qualified
service agent.
WARNING
Disconnect electrical supply before performing maintenance to the
vacuum cleaner. Failure to do so could result in electrical shock or
personal injury.
PROBLEM
Vacuum
cleaner won't
run.
Poor job of dirt
pick-up.
TROUBLESHOOTING
POSSIBLE CAUSE
Unplugged at wall outlet.
The On/Off switch is
not pressed to start the
vacuum cleaner.
Defective wall outlet.
The motor is damaged.
Full or clogged dust bag.
Nozzle or intake pivot
clogged.
Dust bag is not installed
correctly.
The tube is not installed
correctly.
There is a clog in the air
path.
Belt is broken or
stretched.
The brushroll is worn.
Impeller fan is broken.
Plug in firmly, press the On/Off
switch.
Press the On/Off switch to start
the vacuum cleaner.
Check with a good appliance
or lamp. Have outlet properly
serviced.
Call 1-877-531-7321 (US) / 1-844-
608-3081 (CA) for assistance.
Change the dust bag (page 14-15).
Clear obstruction.
Check dust bag for correct
installation and ensure it is
installed correctly in place.
Check the tube for correct
installation and ensure it is
installed firmly in place.
Check and remove all clogs.
Follow instructions on page 18.
Replace the belt (page 15-17).
Call 1-877-531-7321 (US) / 1-844-
608-3081 (CA) for assistance.
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SOLUTION
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