H-11957, H-11958
SUBMERSIBLE UTILITY PUMP –
AUTOMATIC
OPERATING ISSUE
Pump does not start
or run.
Pump runs but
moves little or no
water.
PAGE 1 OF 3
TROUBLESHOOTING
CAUSES
Pump is not plugged in; switch
breaker is off.
Check for blown fuses, tripped circuit
breakers or tripped GFCI outlets.
Motor thermal protector tripped.
Water level is not high enough.
Switch housing is clogged.
Clogged intake screen.
Clogged discharge hose/pipe.
Frozen discharge hose/pipe.
Low line voltage/improper size
extension cord.
Worn, damaged or clogged pump
parts.
Discharge head exceeds pump
capacity.
Hose or pipe length is too long.
1-800-295-5510
uline.com
Plug pump in or turn on switch/breaker.
Replace fuse, reset breaker or reset GFCI
outlet.
Allow pump to cool. Pump will
automatically reset.
Wait until water level activates the switch or
turn pump upside down to activate, then
place in water.
Clean/remove clog.
Clean or replace screen.
Remove clog.
Allow hose/pipe to thaw.
Check supply voltage and/or wire size and
increase if necessary and/or reduce length.
Inspect for wear, damage or clog and
clean or replace if necessary.
If pumping height is over 25', the pump will
not move water. See page 3 of instructions.
(H-11957) (H-11958)
Reduce hose length and/or increase
diameter of the hose/pipe to reduce friction
loss.
Para Español, vea página 2.
Pour le français, consulter la page 3.
RECOMMENDATIONS
0125 TH-11957