Whirlpool W11339488B Guide D'utilisation page 29

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/owners
(in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call.
If you experience
Error Code Appears in Display
Once any possible issues are corrected, touch the POWER button once to clear the code. Reselect and restart the cycle.
F0E1
Load detected
in Clean Washer
with affresh cycle
®
F0E2
Oversuds detection
F0E5 (OB)
Off balance load
detected
F1E1
ACU memory corruption or
hardware failure/ACU main
relay cannot be opened or
closed
F1E2
MCU memory corruption
or hardware failure
F3E1
Analog pressure failure
F3E2
Wash NTC failure
F3E6
Accelerometer failure
F4E1
Water heater relay failure
F4E2
Wash heater relay circuit
fault
F4E4
Fan drive failure
F5E1
Door switch failure
F5E2
Door cannot be locked
F5E3
Door cannot be unlocked
F5E4 (DR)
Door not open between
consecutive cycles
Possible Causes
Items detected in the washer when
running a Clean Washer with affresh
cycle.
Excessive suds in washer. Washer
is running a suds reduction routine.
Allow the wash cycle to continue.
Load could be unbalanced or too
large.
Problem detected with the washer.
Problem detected with the washer.
Problem detected with the pressure
sensor.
Open circuit or short circuit fault
detected.
Accelerometer failed self test or
experienced orientation error.
Problem detected with the water
heater. There is a water heater relay
short error or feedback failure.
Wash heater relay is detected as not
closed.
Fan triac open circuit, short circuit,
diode mode, or feedback KO fault
detected.
Problem detected with the door
switch. Door is unlocked during a
cycle when it should be locked.
Problem detected with the door lock.
Problem detected with the door lock.
Door not open between consecutive
cycles.
Remove load and restart the Clean Washer with affresh
®
Use only HE detergent.
Avoid tightly packing the washer. Avoid washing single items.
Balance a single item with such as a rug or jeans with a few
extra items.
Try resetting the washer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
Try resetting the washer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
Try resetting the washer by unplugging it from the outlet and
then plugging it back in. If unsuccessful, call for service.
Try resetting the washer by unplugging it from the outlet and
then plugging it back in. If unsuccessful, call for service.
Try resetting the washer by unplugging it from the outlet and
then plugging it back in. If unsuccessful, call for service.
Try resetting the washer by unplugging it from the outlet and
then plugging it back in. If unsuccessful, call for service.
Call for service
Try resetting the washer by unplugging it from the outlet and
then plugging it back in. If unsuccessful, call for service.
Try resetting the washer by unplugging it from the outlet and
then plugging it back in. If unsuccessful, call for service.
Try resetting the washer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
Try resetting the washer by unplugging it from the outlet
and then plugging it back in. If unsuccessful, call for service.
Open and close the door before restarting the cycle.
Solution
cycle.
®
29