Should you need technical assistance or advise with the installation of pieces, visit our website www.isefit.com,
where you will find the section CUSTOMER CARE.
TO HELP US ASSIST YOU, PLEASE BE PREPARED TO PROVIDE THE FOLLOWING INFORMATION WHEN
CONTACTING US. Look for the identification label that will be attached to your machine. Take photos/videos.
MODEL NUMBER (REFERENCE) + SERIAL NUMBER
1
2 THE KEY NUMBER AND DESCRIPTION OF THE
REPLACEMENT PART(S)
(SEE THE PART LIST AND THE EXPLODED
DRAWING)
YOU MUST KEEP THE PURCHASE RECEIPT IN
3
ORDER TO HAVE ACCESS TO THIS SERVICE
CODE
FAULT DESCRIPTION
E01
Communication Blocked
Between Electronic and
Controller.
E02
The Controller Does Not Detect
Voltage from the Motor Line.
E03
The Controller Can't Detect the
Speed Signal When the Motor is
Running.
Excessive Current Draw
E05
Detected While Motor is
Running.
The Monitor Can't Test the
E07
Signal of the Security Lock.
ENGLISH
15.
MODEL NO.: XXXXX
SERIAL Nº.: 206532020101750001
FAULT TREATMENT
• When the communication line is blocked: Please reconnect or change the
communication line.
• When the electronic unit receives no signal: Change the electronic unit to repair.
• When the controller receives no signal: Change the controller to repair.
• If the motor cable is not connected: Check the connection.
• If there is no voltage output or if it's abnormal: Change the controller to repair.
• If the motor is faulty: Replace the motor.
• If the motor cable is not connected: Check the connection.
• If the controller is receiving an abnormal signal: Change the controller to repair.
• If the treadmill motor load exceeds the rated current: Recommend using within
the rated current of the motor.
• If treadmill motor assembly has structural problems, causing resistance or
blockage: Check the structure of the treadmill.
• If the issue is due to a control system limitation: Change the controller to repair.
• If the safety magnet is off: Please ensure the safety magnet is correctly
positioned.
• If there is an electronic safety lock system malfunction: Change the electronic unit
to repair.
7. CUSTOMER CARE
8. GENERAL FAILURES