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RELIABLE CORPORATION LIFETIME
PRODUCT WARRANTY POLICY FOR
PRESSURIZED STEAM BOILER TANKS
Reliable Corporation ("Reliable") warrants to the original purchaser of the boiler noted
above from Reliable (the "Reliable Boiler Tank") that it will be free from defects in
materials and workmanship when utilized for normal use by the original purchaser only.
Should the Reliable Boiler Tank need replacement, Reliable will do so at no parts and labor
cost to the original purchaser, exclusive of shipping.
Subject to the conditions and limitations set forth below, Reliable will either repair or replace
any part of a Reliable Boiler Tank that proves defective by reason of improper workmanship
or materials. If the defective Reliable Boiler Tank is no longer available and cannot be
repaired effectively or replaced with an identical model, Reliable shall replace the defective
Reliable Boiler Tank with a current Reliable Boiler Tank of equal or greater value. Repaired
parts or replacement products will be provided by Reliable on an exchange basis, and will be
either new or refurbished to be functionally equivalent to new. If Reliable is unable to repair
or replace a Reliable Boiler Tank, it will refund the current value of that Reliable Boiler Tank
at the time the warranty claim is made.
This limited warranty does not cover any damage to a Reliable Boiler Tank that results from
improper installation, accident, abuse, misuse, unreasonable use, natural disaster, insufficient
or excessive electrical supply, abnormal mechanical or environmental conditions or any
unauthorized disassembly, repair or modification. This limited warranty does not extend to
any indirect, consequential or incidental damages that may be suffered by a user from the
use of a Reliable Boiler Tank, including without limitation, any liability for third party claims
for damage, and is limited to the amount paid by the original purchaser for the Reliable Boiler
Tank with respect to which this limited warranty protection applies. This limited warranty
does not apply with respect to products that have been altered or which are missing serial
numbers or for products not purchased directly from Reliable or a dealer authorized by
Reliable to sell the Reliable Boiler Tank.
This limited warranty is the only warranty that applies to the Reliable Boiler Tank, supersedes
any and all terms that may be contained in any other document or purchase order and may
not be altered or amended except expressly in writing by Reliable.
To obtain a repair or replacement under the terms of this warranty, please contact our
customer service group at 1 800 268 1649 or at support@reliablecorporation.com. You will
be required to submit an original receipt via fax or e-mail. The receipt must reflect that
you are the original purchaser, the product was bought directly from Reliable or from an
authorized Reliable dealer and that the warranty claim is being made in compliance with the
terms set out in this document or any subsequent document issued by Reliable in connection
with this policy. You will be issued a return authorization number (RA#) and asked to ship the
defective product together with proof of purchase and RA#, prepaid insured to the following
address: Reliable Corporation, 5–100 Wingold Ave, Toronto, ON M6B 4K7.
Freight collect shipments will be refused. The risk of loss or damage in transit will be borne
by the customer. Once Reliable receives the defective product, it will initiate the repair or
replacement process.
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