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Troubleshooting
Juicer will not work
when switched ON
Overheating with
excessive loads
Excess pulp building
up in the stainless
steel filter basket
Pulp too wet
and reduced
extracted juice
Juice leaks between
the rim of the juicer
and the juicer cover
Juice sprays out
from spout
• The safety locking arm may not be correctly engaged in the vertical
operating position. Check the top cover is properly aligned and the locking
arm is located firmly into the two grooves on either side of the juicer cover.
• Motor overload protection may have operated (see below).
• The juicer is equipped with an internal self-resetting overload to prevent the
motor from damage under heavy or continuous loads. If the motor suddenly
stops working, turn the dial to OFF, and unplug the unit from the power
outlet. Allow the juicer to cool for at least 30 minutes before operating again.
NOTE: The unit MUST be turned off in order for it to cool and be reset.
• Despite this overload protector, we suggest juicing in smaller batches,
without excessive pushing force, to avoid overheating and stalling and to
maintain the life of the motor.
• Stop juicing, disassemble to scoop excess pulp off the juicer cover.
Reassemble and continue juicing. Alternating soft and hard ingredients may
help avoid this.
• The cleaner the filter, the better the juice yield, and dryer the pulp. Be sure to
thoroughly clean the juicer as soon as possible after each use. Remove the
stainless steel filter basket and thoroughly clean mesh walls with a cleaning
brush. Rinse the filter basket under hot water. If the fine mesh holes are
blocked, soak the basket in a solution of hot water with 10% lemon juice to
unblock the holes or wash in the dishwasher (top shelf). This will remove
excess fiber build up which could be inhibiting the flow.
• Try a slower juicing speed and push the food pusher down the feed chute
more slowly.
• Also ensure there is no build up in the filter basket.
• The juice is being extracted too fast; try a slower juicing speed (if possible)
and push the food pusher down the feed chute more slowly.
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