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4. Direct cooking method will produce more flare-ups than indirect. If using direct method, try using indirect.
FIRE BEHIND CONTROL PANEL
Immediately shut off LP tank valve and allow grill to cool.
1. Check burners for obstructions and clean.
2. Inspect under the control panel to be sure the burners are aligned properly with the valves.
3. Gas is leaking from a faulty connection or damaged hose. Perform a leak test and inspect for leaks.
Tighten or replace parts as necessary.
Frequently Asked Questions
Can I convert my gas grill from one fuel source to another?
No. Your gas grill is manufactured to specific standards developed by CSA and ANSI for your safety and grilling performance for either
LP or Natural Gas. We do not offer conversion kits nor do we recommend you change the fuel type.
How are your grills tested?
Our grills are tested and certified by CSA, a leading worldwide independent testing center, to meet or exceed various CSA and ANSI
standards along with various performance standards. The burners and gas line in each grill are also individually tested when each grill
comes off the assembly line just prior to packaging. Each burner is ignited for this test.
What is the humming noise I sometimes here coming from my regulator?
The humming sound you can hear is just gas flowing through the regulator. There is no need to be concerned with a low volume of noise.
My grill has a low flame on some burners, or some burners will not light at all. What can cause this?
This can be caused by the regulator's flow limiting device, which is generated by a sudden change in pressure. Opening the tank valve
too quickly can cause this. In this case, close the LP tank valve and disconnect from the regulator. Let it stand for 10 minutes.
Reconnect the regulator to the LP tank.
Open the grill lid. Slowly open the LP tank valve. Follow the burner lighting procedures and light the burner furthest from the LP tank.
Continue to light the other burners as you move towards the LP tank.
Can I use ceramic plates, briquettes of any kind, or lava rocks?
No. Your grill is designed for use only with the heat diffusers. Grease drips down on to the diffusers and is burned, creating steam and
additional flavor.
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