Philips Senseo Viva Cafe HD7835/16 Mode D'emploi page 23

Problem
The coffee machine
produces less coffee
than before.
I cannot close the
lid properly.
The machine has been
stored in a room that
was not frost-free.
The SENSEO coffee is
®
not strong enough.
The SENSEO coffee is
®
too strong.
The coffee is not hot
enough.
Water and steam come
out of the bottom of
the machine rapidly.
Solution
Perhaps the sieve in the centre of the pod holder is clogged. If this is the
case, unclog the sieve by rinsing the pod holder under a running tap. Use a
washing-up brush to clean the sieve, if necessary.
Descale the machine (see chapter 'Descaling').
Check if a used coffee pod is sticking to the water distribution disc. If this is
the case, remove the used pod.
Check if you used the correct pod holder. Use 2 pods in combination with
the deeper 2-cup pod holder qq. Use 1 pod in combination with the 1-cup
pod holder q.
Contact the Philips Consumer Care Centre in your country.
Make sure that:
you have used the correct number of pods and have pressed the right button.
Use 1 pod in combination with the 1-cup pod holder q and the 1-cup
button q. Use 2 pods in combination with the 2-cup pod holder qq and
the 2-cup button qq;
you have placed the coffee pod(s) properly in the centre of the pod holder,
to prevent water from escaping along the edge of the pod(s). When you use
two coffee pods on top of each other, make sure that the convex sides of
both pods point downwards and press the pods lightly into the pod holder;
you have not used the same coffee pod twice by accident;
the coffee in the pod is evenly distributed;
you select strong coffee with the Strength Select button.
If you prefer a more robust flavour, SENSEO
blend are available.
Make sure you select mild coffee with the Strength Select button.
If you prefer a milder flavour, SENSEO
available.
Do not use cups that are too large, as they cause the coffee to get cold more
quickly. Make sure the cups have a capacity of at least 100ml when you brew
strong coffee e, 150ml when you brew normal coffee d and 170ml when you
brew mild coffee c.
Your SENSEO machine has a technical malfunction and has drained all water
®
for safety reasons. The machine is blocked and does not function anymore.
For assistance, please visit our website www.senseo.com or take the machine
to a Philips service centre.
EnglisH
coffee pods with a stronger
®
coffee pods with a milder blend are
®
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