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22 SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with the
or
logo.
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install
the application.
LG ThinQ Application Feature
Smart Diagnosis
If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.
Smart Diagnosis™ Feature
This feature is only available on models with the
or
logo.
Use this feature to help you diagnose and solve
problems with your appliance.
CAUTION
• For reasons not attributable to LGE's
negligence, the service may not operate due to
external factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
All manuals and user guides at all-guides.com
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
1
2
NOTE
• If the door has been open for longer than 60
3
4
5
NOTE
Smart Diagnosis feature in the menu. Follow the
instructions for audible diagnosis
Open the refrigerator door.
Press the Vacation button.
seconds, close the door and repeat steps 2 and
3.
Hold the mouthpiece of your phone in front
of the speaker that is located to the left of the
control panel.
Press and hold the Freezer button for 3
seconds while holding your phone in front of
the speaker.
Keep the phone in place until the tone
transmission has finished. The display will
count down the time. Once the countdown
is over and the tones have stopped, the
diagnosis will be displayed in the application.
• For best results, do not move the phone while
the tones are being transmitted.
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