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13 - WARRANTY RULES
1. The equipment is warranted for the time set forth in the legislation in force. In particular,
1 year from invoicing to a VAT no., 2 years from the sale to a private individual.
2. "Warranty" is intended as the free of charge repair or replacement of the equipment
components recognised by the manufacturer as faulty.
3. A claim under warranty is only valid if accompanied by the purchase invoice bearing the
serial no. of the machine, a photocopy of the duly filled in installation certificate, and the
maintenance table (at the end of this manual).
4. The warranty shall not apply to damage caused by neglect, misuse and installation non-
conforming to the warnings outlined in this booklet, by lightning, atmospheric phenomena,
excess voltage, power surges, insufficient or irregular power supply, as well as damage
due to adaptations or changes, or damage caused by improper use or use contrary to the
technical and/or safety measures required in the country in which the appliance was used.
5. Ascertaining a fault and the relevant intervention should only be carried out by qualified
staff. If the machine has to be repaired in a qualified laboratory, expenses and risks of
transport to and from such laboratories shall be borne by the purchaser.
6. Lack of maintenance or failure to comply with the manual shall cancel the warranty.
7. If, during the warranty period, one or more parts are replaced, for repair purposes,
with spare parts that are not approved or supplied by the manufacturer or if the repairs
are carried out by unauthorised staff, the manufacturer reserves the right to immediately
suspend the warranty without further notice.
8. The warranty does not include consumable materials such as osmotic membranes and
filtrations.
The warranty applies to components with manufacturing defects found and applies to
parts and labour only if the equipment is returned, carriage paid, to the authorised support
centre or to the manufacturer.
Having carried out repairs, the equipment will be sent to the purchaser carriage forward
and COD for repairs not covered by warranty.
The Support Centre is the only authorised centre to carry out works on the equipment
and to determine whether the terms of warranty were breached. The Support Centre
shall not liable for any damage due to the use of the equipment, whatever the nature.
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