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Problem: Sudden Drop in Gas Flow, or a reduced flame height
Possible Cause 1: Out of Gas.
Possible Cause 2: Excess flow safety device may have been activated.
the control knob and LP gas tank valve. Disconnect regulator. Turn burner
Reconnect regulator and perform a leak check at tank connection. Turn LP
Problem: Irregular flame pattern, flame does not run the full length of the burner
Possible Cause: Burner ports are clogged or blocked.
paperclip into each of the burner ports to
ensure they are not clogged. W
sure burner is not on, and has had su cient
time to cool before touching it.
Problem: Flame blow out
Possible Cause 1: High or gusting winds.
r
Possible Cause 2: Low on LP gas.
Replace or refill LP gas tank.
Possible Cause 3: Excess flow valve tripped.
Refer t
Problem: Flame seems to lose heat when burning in cold weather -
temperature below 50°F
Possible Cause 1: Ice has built up on the outside of the LP gas tank because the
vaporization process is too low.
Turn the control knob and the LP gas tank t
gas tank and resume burning. Store the spare LP gas tank in a well ventilated
area, away from children.
If these trouble shooting steps are unable to resolve the problem,
For Technical Support Contact Real Flame at: 1-800-654-1704
All manuals and user guides at all-guides.com
Troubleshooting
for gas in the LP gas tank.
t
r
please call the numbers listed below.
by inserting a
ke
r
ow"
Burner Ports
F". Replace with a spare LP
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