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RealFlame 26100242 Manuel Du Propriétaire page 18

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Problem: Burner will not light using igniter
Possible Cause 1: Electrode and burners are wet.
Wipe dry with cloth.
Possible Cause 2: Igniter battery is dead or backwards.
replace the battery.
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Possible Cause 4: Wire loose or disconnected.
Reference page 15, step 1, reconnect wire. Call Real Flame a
Possible Cause 5: Wire is shorting (sparking) between igniter and electrode.
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Reference page 16, Turn electrode to point at the thermocouple.
Possible Cause 7: Bad Igniter
support.
Problem: Burner will not light with match
Possible Cause 1: No Gas Flow
tank is not empty, refer t
following page.
Possible Cause 2: Coupling nut and regulator not fully connected.
Turn the coupling nut about one half to three fourths a turn, until you
feel a solid stop. Do not use tools, tighten by hand only.
Possible Cause 3: Obstruction of gas flow.
Possible Cause 4: Spider webs or insect nest in the venturi.
Possible Cause 5: Burner ports clogged or blocked.
Referenc
burner ports as described there.
Problem: The fireplace emits a lot of black smoke when in use
Possible Cause 1: Hose from gas fireplace is pinched.
fire table and the source of the gas.
Possible Cause 2: Flame is being obstructed at burner ports.
of any lava rocks so tha
For Technical Support Contact Real Flame at: 1-800-654-1704
18
All manuals and user guides at all-guides.com
Troubleshooting
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Real Flame a
Real Flame a
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Real Flame at
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for
for bent or kinked hose.
venturi
r
ke sure the hose is not pinched between the
ke sure that the gas ports on the burner are free
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for technical support.
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for support.
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Pilot Light
Thermocouple
y. If empty, replace and refill. If the propane
Pr
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pattern" on the following page. Clean the
ow naturally.
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Burner
Igniter Pin
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ow" on the
Venturi
Burner Ports
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