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Problem
The load is too small.
UE
• Add additional items to allow the washer to balance the load.
UNBALANCE ERROR
Heavy articles are mixed with lighter items.
• Always try to wash articles of somewhat similar weight to allow the washer to evenly
The load is out of balance.
• Manually redistribute the load if articles have become tangled, preventing the automatic
The door is not secured.
,
,
,
dE
dE1
dEz
dE4
• Close and secure the door. If the message keeps appearing, unplug the power cord and
DOOR OPEN ERROR
Drain hose is kinked, pinched, or clogged.
OE
• Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under
WATER OUTLET
ERROR
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the
washer.
• Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
Control error.
tE
• Unplug the washer and wait 60 minutes. Reconnect power and try again.
TEMPERATURE
SENSOR ERROR
• If the error code is still displayed, call for service
Water level is too high due to a faulty water valve.
FE
• Close the water faucets, unplug the washer, and call for service.
OVERFLOW ERROR
The water level sensor is not working correctly.
PE
• Close the water faucets, unplug the washer, and call for service.
PRESSURE SENSOR
ERROR
A motor error has occurred.
LE
• Allow the washer to stand for 30 minutes and then restart the cycle.
MOTOR LOCKED
ERROR
• If the error code is still displayed, call for service.
Inlet hose, drain hose or drain pump is frozen.
FF
• See Care in Cold Climates.
FROZEN ERROR
The Control Lock function is on to prevent anyone from changing cycles or operating
CL
the washer.
CONTROL LOCK
• Turn off the Control Lock function in the control panel. See Control Lock under Options
FUNCTION
It is time to run the Tub Clean cycle.
tcL
• This is not an error code. It indicates that the Tub Clean cycle is running or needs to be run
TUB CLEAN ALARM
Vibration sensor malfunctions.
vs
• Call for service.
VIBRATION SENSOR
ERROR
Dryer function not working (on washer/dryer combination models).
dHE
• Call for service.
DRY ERROR
distribute the weight of the load for spinning.
rebalancing from working properly.
call for service.
the washer.
and Extra Functions.
to clean the washer drum.
Possible Cause & Solution
TROUBLESHOOTING
43
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