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Les langues disponibles
TROUBLESHOOTING PROCEDURES
Issue
Cause
After installation,
1. The power source is not turned ON.
the unit doesn't
work.
2. The power line and the cable locking connector
is not connecting properly.
3. The switch board and control board wirings are
disconnected.
4. The switch board or control board is defective.
Light works, but
1. The blower wire is not connected.
blower is not
turning.
2. Blower molex plug pin is not making contact.
3. The blower is defective, possibly seized.
4. The thermally protected system detects if the
blower is too hot to operate and shuts the blower
down.
5. Damaged capacitor.
6. The switch board or control board is defective.
The unit is
1. The blower is not secured in place.
vibrating.
2. Damaged blower wheel.
3. The hood is not secured in place.
Only one or two
1. The installer may have adjusted the maximum
fan speeds work.
CFM of the hood to meet local codes.
The blower is
1. The LED strip plug is disconnected.
working, but the
2. Defective LED strip.
lights are not.
The hood is
1. The hood might be hanging to high from the
not venting out
cook top.
properly.
2. The wind from the opened windows or opened
doors in the surrounding area are affecting the
ventilation of the hood.
3. Blockage in the duct opening or ductwork.
4. The direction of duct opening is against the wind. 4. Adjust the duct opening direction.
5. Using the wrong size of ducting.
Mesh Filter is
1. Mesh filter is loose.
vibrating.
What to do
1. Make sure the circuit breaker and the unit's
power is ON.
2. Check the power connection with the unit is
connected properly.
3. Make sure the wirings between the switch
board and control board are connected
properly.
4. Change the switch board or control board.
1. Make sure the blower wire is plugged into the
molex connector.
2. Disconnect the blower molex plug, check pins
inside plug to see if pin is pushed inside the
plug too far. Reseat pin if needed.
3. Change the blower.
4. The blower will function properly after the
thermally protected system cool down.
5. Change the capacitor.
6. Change defective part.
1. Tighten the blower in place.
2. Replace the blower.
3. Check the installation of the hood.
1. Refer to page 15 to verify the CFM.
1. Connect the LED strip plug.
2. Change the LED strip.
1. Adjust the distance between the cook top and
the bottom of the hood within 24" and 34"
range.
2. Close all the windows and doors to eliminate
the outside wind flow.
3. Remove all the blocking from the duct work or
duct opening.
5. Change the ducting to at least 6" or higher.
1. Change the mesh filter.
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