Troubleshooting - Bosch Tassimo TAS 20 UC Série Mode D'emploi

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Troubleshooting

The following table provides solutions for problems and glitches that may arise as you
use your TASSIMO machine. If you do not find a solution for your specific problem, or the
problem persists after troubleshooting please contact TaSSiMO Customer Service at
1-877-TDiSCS1 (1-877-834-7271).
i
note:
If piercing unit is missing, it may be purchased from TASSIMO or Bosch Customer Service
Department at 1-877-TDISCS1 or only in the USA on www.tassimo.com.
Problem
Appliance not working;
no symbols light up.
Machine brews but no
drink dispensed.
O
Automatic mode
not working, appliance
remains in stand-by
mode.
O
Automatic mode
skipped, appliance
goes straight to
N
Manual mode.
The quality of the
foam/crema has
deteriorated.
TAS20_UC.indb 15
Possible cause
There is no power
supply.
The water tank was
removed during the
brewing process or
there is air in the
system.
The float in the water
tank is stuck.
Appliance is not
switched on.
No T DISC inserted.
The barcode could not
be detected.
The barcode could not
be detected.
The drink outlet is
clogged or dirty.
Solution
Check that the appliance is properly
plugged into the power supply.
Replace the water tank in the
appropriate position in your TASSIMO
machine. Start a cleaning process with
the Service T DISC.
Clean the water tank and ensure the
float can move.
Make sure the appliance is switched on
before inserting a T DISC.
Check if T DISC has been inserted.
Clean the bar code reading window and
try again or smooth the barcode on the
T DISC out with your thumb.
Use another T DISC.
If problems persist contact TASSIMO or
Bosch Customer Service Department
at 1-877-TDISCS1 (1-877-834-7271).
Clean the bar code reading window.
Use another T DISC.
You can still prepare the drink by
holding down the start  / stop button.
Remove the drink outlet from the
brewing unit and detach the piercing
unit. After cleaning everything
thoroughly, reassemble the parts and
replace them in the brewing unit.
15
01/2013
28.03.2013 11:03:17

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