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us_main.book.book Page 38 Tuesday, March 30, 2021 1:55 PM
38 TROUBLESHOOTING
Operation
Problem
The appliance won't
Control panel has powered off due to inactivity.
operate.
• This is normal. Touch the Power button to turn the appliance on.
Cord is unplugged.
• Make sure cord is plugged securely into a working outlet.
Circuit breaker/fuse is tripped/blown.
• Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should
Appliance is not connected to 120 V socket.
• Make sure the cord is plugged into a grounded socket rated for this appliance.
The cycle won't start. Start/Pause button was not touched after the cycle was set.
• Touch the Start/Pause button.
Cycle is producing steam.
• There may be a period of inactivity while steam is produced.
Control panel is locked.
• Disable the locking of the control panel and touch the Start/Pause button.
Steam or hot air
Door is opened during operation.
comes out when the
• It is normal for steam or hot air to escape if the door is opened during operation.
door is opened
Full water supply
Appliance is being used for the first time.
tank is empty after
• A larger amount of water is needed the first time the appliance is used to fill the empty
just one use.
Appliance makes a
Moving hanger is balancing load before operation.
loud vibrating noise
• This is normal at the beginning of the cycle. If the noise increases or continues for a long
on startup.
Styling times are
Clothes were extremely wet when loaded.
taking longer than
• Styling times may be longer for very wet or bulky clothing. Dry damp clothes before
estimated.
Appliance is moving
Floor under appliance is not level or is not sturdy enough to support the weight of the
from left to right
appliance without flexing.
while operating.
• Install the appliance where the floor is level and sturdy. Compensate for any slight
Sound of motor
Compressor is running during styling.
whirring.
• This is normal.
Sound of water
Steam is being generated and sprayed onto clothes.
running, boiling, or
• This is normal.
hissing.
Steam or hot air
An item is caught in the door, keeping it slightly open.
leaks out when the
• Make sure all items are completely inside the cabinet and nothing is caught in the door,
door is closed.
Control panel won't
Control panel or button has dirt on it.
respond.
• Dirt or foreign objects on the control panel will interfere with the operation of the buttons.
Control panel is locked.
• Disable the locking of the control panel. (See Control Lock for instructions.)
be on a dedicated branch circuit.
reservoir.
time, call for service.
putting them in the appliance. The appliance stops automatically when clothes are dry.
unevenness in the floor with the leveling legs.
blocking it from closing completely.
Clean the control panel.
Possible Cause & Solution
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