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Symptoms
Frost has formed
in the freezer
compartment.
Frost or
condensation has
formed inside or
outside the
appliance.
The side or front
of the appliance is
warm.
There is water
inside or outside
of the appliance.
Parts & Features
Symptoms
The appliance
door is not closed
tightly.
Possible Cause & Solution
Is the air entry or exit of the freezer compartment
blocked?
• Make sure that air entry or exit is not blocked so that the air
can circulate inside.
Is the freezer compartment overfilled?
• Maintain an appropriate space between items.
Did you open and close the appliance door frequently or is
the appliance door improperly closed?
• Frosts or condensation can form if the outside air
penetrates inside the appliance.
Is the installation environment humid?
• Condensation can appear on the exterior of the appliance if
the installation area is too humid or on a humid day such as
a rainy day. Wipe off any moisture with a dry cloth.
There are anti condensation pipes fitted to these areas of
the appliance to reduce condensation forming from
around the door area.
• The heat releasing pipe to prevent condensation is installed
on the front and side of the appliance. You may feel it
particularly hot right after the appliance is installed or
during the summer. You can be assured that this is not a
problem and is quite normal.
Is there water leakage around the appliance?
• Check if the water has leaked from a sink or another place.
Is there water on the bottom of the appliance?
• Check if the water is from the thawed frozen food or a
broken or dropped container.
Possible Cause & Solution
Is the appliance leaning forward?
• Adjust the front feet to raise the front side slightly.
TROUBLESHOOTING
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