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TROUBLESHOOTING
Before Calling for Service
Cooling
Symptoms
There is no
refrigeration or
freezing.
There is poor
refrigeration or
freezing.
Possible Cause & Solution
Is there a power interruption?
• Check the power of other appliances.
Check the power of other appliances.
• Plug the power plug in the outlet properly.
A fuse in your home may be blown or the circuit breaker
tripped. Or the appliance is connected to a GFCI (Ground
Fault Circuit Interrupter) outlet, and the outlet's circuit
breaker has tripped.
• Check the main electrical box and replace the fuse or reset
the circuit breaker. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified
electrician.
• Reset the circuit breaker on the GFCI. If the problem
persists, contact an electrician.
Is the fridge or freezer temperature set to its warmest
setting?
• Set the fridge or freezer temperature to a colder setting.
Is the appliance in direct sunlight, or is it near a heat
generating object such as cooking oven or heater?
• Check the installation area and reinstall it away from heat
generating objects.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or
freezer compartment.
Did you put in too much food?
• Maintain an appropriate space between food.
Are the appliance doors completely closed?
• Completely close the door and make sure that stored food is
not obstructing in the door.
TROUBLESHOOTING
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