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TROUBLESHOOTING
34
Symptoms
The appliance
door is not closed
tightly.
It is difficult to
open the
appliance door.
The inside lamp in
the appliance does
not turn on.
Noises
Symptoms
The appliance is
noisy and
generates
abnormal sounds.
Clicking noises
Possible Cause & Solution
Were the shelves properly assembled?
• Refit the shelves if needed.
Did you close the door with excessive force?
• If you apply too much force or speed when closing the door,
it may remain briefly open before closing. Make sure that
you do not slam the door closed. Close the door gently.
Did you open the door right after you closed it?
• If you try to open the appliance door within one minute after
you closed it, you may have difficulties because of the
pressure inside the appliance. Try to open the appliance
door again in a few minutes so that the internal pressure
stabilizes.
Lamp failure
• Close the door and re-open. If the lamp does not turn on,
please contact the LG Electronics customer information
centre. Do not attempt removal of the lamp.
Possible Cause & Solution
Is the appliance installed on a weak floor or improperly
levelled?
• Install the appliance on a solid and flat area.
Does the rear of the appliance touch the wall?
• Adjust the installation position to allow enough clearance
around the appliance.
Are objects scattered behind the appliance?
• Remove the scattered objects from behind the appliance.
Is there an object on top of the appliance?
• Remove the object on top of the appliance.
The defrost control will click when the automatic defrost
cycle begins and ends. The thermostat control (or
appliance control on some models) will also click when
cycling on and off.
• Normal Operation
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