Maintenance And Troubleshooting
Maintenance -- Once a year.
1. Keeping appliance area clear and free from combustible materials, gasoline,
and other flammable vapors and liquids.
2. Not obstructing the flow of combustion and ventilation air.
3. Visually checking pilot(s) and burner flames, please see below pictures and
instruction.
Incorrect flame:
"lifting off" the burner
4. Cleaning appliance, including special oven surfaces, with recommended
cleaning agents, if necessary.
5. Lubricating moving parts, when applicable, including type and amount of
lubricant.
If you find gas cooktop cannot work suddenly or cannot work properly. Before
calling customer service for assistance, let us check what we can do.
First of all, check and confirm there have no interruptions to the gas and
electrica supplies. Particularly if the gas valves keeping turn on.
After electrical all of these, the gas cooktop still does not work properly, please
call the thermomate customer service team. Never call the technicians
who is not authorized and refuse to use the spare parts which are not from
manufacturer.
Fig.33
Incorrect flame:
yellow tipping
Good flame: Well-defined blue
flame without yellow tipping
support@thermomate.com
1(844) 334-4203
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