HP DeskJet Ink Advantage 5000 tout-en-un Serie Manuel De Référence page 2

Wireless setup troubleshooting
Connect the printer to your device through a wireless network
You can connect the printer to your computer or mobile device through a wireless network (802.11n dual band
supported).
Use a mobile device or a computer WITHOUT the HP printer software installed
1. Make sure your computer or mobile device has been connected to the wireless network.
2. Make sure the printer is in auto wireless connection mode. To enter auto wireless connection mode:
a. From the Home screen, touch
b. Touch Restore Network Settings.
c. Touch Yes.
3. Visit 123.hp.com to install and start the HP printer software or mobile app, and follow the onscreen instructions.
Note for Windows® users: You may also order a printer software CD. Please visit www.support.hp.com.
Use a computer WITH the HP printer software installed
Windows
1. Make sure your computer has been connected to the wireless network.
2. Double-click the printer icon on the desktop or do one of the following to open the printer software:
• Windows 10: Click the Start button, select All apps, select HP, and then select the icon with the printer name.
• Windows 7, Windows Vista, and Windows XP: From the Start menu, select All Programs or Programs, select
HP, select the folder for the printer, and then select the icon with the printer name.
3. In the printer software, click Tools.
4. Click Device Setup & Software.
5. Do one of the following:
• If the printer is not connected to your computer: Select Connect a new device, select Wireless, and then
follow the onscreen instructions.
• If the printer is connected to your computer with a USB cable: Select Convert a USB connected device to
wireless and follow the onscreen instructions.
Mac
1. Make sure your computer has been connected to the wireless network.
2. Do one of the following:
• If the printer is not connected to your computer: Double-click HP Utility in the HP folder in the Applications
folder. On the menu bar at the top of the screen, choose Setup New Device from the Devices menu and then
follow the onscreen instructions.
• If the printer is connected to your computer with a USB cable: Remove the USB cable from the printer.
Download the most recent version of HP Easy Start from 123.hp.com, open HP Easy Start, and then follow
the onscreen instructions.
2
(Wireless), and then touch (Settings).