Troubleshooting Guide - CAME RGSM001 Mode D'emploi

Troubleshooting guide

Possible
Problem
causes
The module No power
does not supply.
switch on.
The module The SIM
does not is not
connect to the configured
cloud. correctly.
The module Calls or
occasionally SMSs are
disconnects being sent to
from the the SIM.
cloud
GSM signal
level insuffi-
cient.
Solutions
Check whether the power
is on.
Check the power supply
connections.
Check that the SIM is active
and has an active data plan.
Check the APN configuration
with your telephone operator.
Check that no calls or SMSs
are being sent to the SIM.
Check the GSM signal cover-
age at the installation point.
The product complies with the relevant directives in force.
Decommissioning and disposal. Dispose of the packaging
and the device at the end of its life cycle responsibly, in com-
pliance with the laws in force in the country where the product
is used. The recyclable components are marked with a symbol
and the material's ID marker.
THE DATA AND INFORMATION SHOWN IN THIS MANUAL ARE TO BE
CONSIDERED AS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT
THE NEED FOR ANY ADVANCE WARNING. MEASUREMENTS, UNLESS
OTHERWISE INDICATED, ARE IN MILLIMETRES.