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GUARANTEE
Your "COMPLICE" safe is warranted for a period of 1 year parts only from the date of
purchase.
The invoice specifies the date of purchase and is the only proof of evidence identifying
the date on which the warranty takes effect. We highly recommend that you keep this
invoice.
During this 1-year warranty period, GUNNEBO will repair all defects in workmanship
and materials.
This warranty does not apply to the following:
• Consumable replacement parts, and in particular, electrical batteries;
• Forgetting, losing, or having the code or key(s) stolen;
• Malfunction resulting from use contrary to the applicable use instruction manual ;
• Malfunction resulting from normal wear and tear;
• Malfunction resulting from accidental or deliberate damage (attempted forced entry,
improper use, negligence, modification of the lock, inappropriate use...).
In any case, you enjoy the legal guarantees against hidden defects, under the terms
of articles 1641 and following of the Civil Code.
In any case, you enjoy the legal guarantees against hidden defects, under the terms
of articles 1641 and following of the Civil Code.
In the event of a default in your lock, your installer / dealer alone is authorized to
intervene. The contractual warranty is subordinate to his personal intervention.
If he cannot be contacted (because you have moved, or the store where you bought
the lock has closed down...), please contact the GUNNEBO After-Sales Service
Department, who will give you the address of the qualified authorized dealer nearest
you.
If your lock requires servicing, request Manufacturer Certified Replacement Parts.
The clauses of this warranty only apply in the European Community.
When speaking with a representative at the After-Sales Service Department, specify
the model and identification.
This information may be found on your lock's quality control certificate.