Technical Support - Warranty; Warranty Conditions - Easymate Floor 200 Guide D'installation Et D'utilisation

7. TECHNICAL SUPPORT - WARRANTY

Problem
• No function
• Unusual noise during
operation
• Robot is continually
travelling in reverse
• Robot falls down the
stairs
• Robot turns in circles

WARRANTY CONDITIONS:

The warranty does not cover: consumables (batteries, etc.) and damage caused by misuse, improper use, improper
installation, external intervention, damage due to physical or electrical shocks, dropping, or atmospheric phenom-
ena.
• Do not open the device, as this will void the warranty.
• If the unit is returned for After Sales Service, protect the unit to prevent scratches.
• Clean with a soft cloth only, no solvents. The guarantee is void if parts have been dismantled. Before cleaning it,
unplug the appliance or turn it off.
Warning: Do not use any gasoline or carboxylic acid, alcohol or similar treatment. In addition to damaging
your device, the fumes are also hazardous to your health and are explosive.
Do not use any tool that can conduct voltage (wire brush or other sharp tool, etc.) for cleaning.
The till receipt or invoice is your proof of purchase date.
GB5
Cause
• No power
• Maintenance necessary
• The battery is empty
• Maintenance necessary
• Obstacle detector obstructed
• Anti-fall sensor obstructed
• Wheel is blocked
If necessary, consult our technical site: www.cfi-extel.com
Latest version of the downloadable instructions in colour:
This product is guaranteed for parts and labour in our workshops.
Easymate by Extel - FLOOR 200 - 07/2017
Solution
• Check that the on/off button is in position I
• Check that the lateral and central brushes
are clean and fixed properly
• Check that the dust collection bin is empty
• Recharge the battery
• Check that the lateral and central brushes
are clean and fixed properly
• Check that the dust collection bin is empty
• Check that there are no obstacles preventing
the wheels from rotating
• Check that the obstacle detector is not
blocked by a foreign body
• Clean the anti-fall sensors using a cotton
swab moistened with clean water
• Remove blockage from wheel
• Clean the wheel
www.cfi-extel.com