Samsung HT-F9730W Guide D'utilisation page 58

Appendix
Symptom
AllShare function
I can see folders shared
through AllShare, but I
cannot see the files.
Video is played
intermittently.
The AllShare connection
between the product and
PC is unstable.
BD-LIVE
I cannot connect to the
BD-LIVE server.
When using the BD-LIVE
service, an error occurs.
| NOTES |
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When the factory default settings are restored, all stored user BD data is deleted.
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English
• AllShare only shows Video, Photo, and Music files. Other types of files are not
displayed.
• Check if the network is stable.
• Check if the network cable is properly connected and if the network is overloaded.
• The wireless connection between the DLNA compatible device and the product is
unstable.
Check the connection.
• IP addresses under the same subnetwork should be unique, otherwise IP collision
can results in such a phenomenon.
• Check if you have a firewall enabled.
If so, disable the firewall function.
• Test whether the network connection is active by using the Network Status
function.
• Check whether a USB memory device is connected to the product.
• The memory device must have at least 1GB of free space to accommodate the
BD-LIVE service.
You can check the available size in BD Data Management. (See page 52)
• See if the BD-LIVE Internet Connection option is set to Allow(All).
• If all above fails, contact the contents provider or update to the latest firmware.
• The USB memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 52)
Check/Remedy