DreameTech Dreame H11 Max Mode D'emploi page 21

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FAQ
Error
The vacuum
does not work.
Weak suction
force.
The motor
is making a
strange noise.
The battery
status indicator
does not light up
while charging.
Possible Cause
The handle assembly has not
been installed in place.
The vacuum is out of battery or
low on power.
The vacuum is upright.
The roller brush has not been
installed in place, or the roller
brush is stuck.
The dirty water tank has not
been installed in place.
The dirty water tank is full.
The filter is clogged.
The roller brush cover, filter,
and clean water tank have not
been installed in place.
The roller brush is entangled
by hairs.
There are some foreign objects
in the tube or the tube is
blocked.
Too much dirty water in the
dirty water tank.
The main suction opening is
blocked.
The power adapter is not
plugged into the electrical
outlet.
The power adapter is not
connected to the charging
base properly.
Solution
Reinstall the handle
assembly.
Fully charge the vacuum,
then continue to use it.
Recline the vacuum.
Reinstall or clean the roller
brush.
Reinstall the dirty water
tank.
Empty the dirty water tank.
Clean the filter.
Make sure the parts have
been installed in place
before use.
Refer to the maintenance
manual [Clean the Roller
Brush] section.
Clean the tube.
Empty the dirty water tank.
Clear any blockage in the
main suction opening.
Make sure the power
adapter is plugged in
properly.
Make sure they are
connected properly.
EN
17

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