Troubleshooting; Service Indicator; Unit Operation; Customer Care - Sub-Zero UC-24BG Mode D'emploi

TROUBLESHOOTING

Troubleshooting

SERVICE INDICATOR

'SERVICE' is flashing in the control panel display.
• Verify condenser is clean.
• Touch POWER to turn unit off. Touch POWER again to
turn unit on. If 'SERVICE' is still flashing, contact
Sub-Zero customer care at 800-222-7820.

UNIT OPERATION

No lights or cooling.
• Verify power is on.
• Verify electrical power to unit and home circuit breaker
is on.
No lights in refrigerator or freezer.
• Door may have been left ajar which has disabled lights
to eliminate excess heat. If lights are out, close door for
one hour. If lights are still out, contact Sub-Zero factory
certified service.
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8 Sub-Zero Customer Care 800.222.7820
Frost, condensation or ice build up inside unit.
• Verify condenser is clean.
• Verify door is closing properly.
• Verify door has not been left ajar.
• Verify door gasket does not have rips or tears. If it does,
contact Sub-Zero factory certified service.
• If icing is heavy, turn unit off and use a hair dryer to melt
ice. Hair dryer should be set on low and kept moving
at all times. Once ice has melted, wipe up water with a
cloth or paper towel.
High temperatures, unit runs excessively or unit giving off
too much heat.
• Verify condenser is clean.
• Verify door is closing properly.
• Verify door has not been left ajar.
• Increased ambient temperatures may cause compressor
to run longer.
• Unit may be in showroom mode. Contact Sub-Zero
Customer Care at 800-222-7820.
ODOR
• Unit should be cleaned before using for the first time.
This will clear any odors that may have been trapped
during shipping.
• Clean unit and shelving thoroughly.
• Uncovered food could create odor which may require
cleaning.