Replacement Parts; What To Do If - Konigshutte Virgo 28/865 Instructions

Replacement parts

Attention:
Please ask your specialist trader for any replacement
parts required. Always use original spare parts only.
We guarantee a ten-year availability of spare parts.
In order to process your order as quickly as possible, it
is imperative that you send us the type and fabrication
number given on the stove's rating plate.
The stove identification plate is situated on the back
panel.
We recommend the relevant numbers here before in-
stalling the stove to ensure that you always have them
to hand:
Type number: 28/__________
Fabrication number: __________________________

What to do if ...?

... the stove doesn't draw properly?
● Is the chimney or the stovepipe not tight?
● Has the chimney been incorrectly designed?
● Is the external temperature too high?
● Are the doors of other fireplaces connected to the
chimney open?
... the room doesn't get hot?
● Is the heating requirement too high?
● Is the waste gas pipe blocked?
● Is the combustion air supply been closed?
● Is the chimney draught too low?
● Is the wood used as fuel not dry?
... the stove gives off too much heat?
● Is the combustion air supply open too wide?
● Is the delivery pressure too high?
... the grate becomes damaged or slags are formed?
● The stove was overloaded.
● The ash pan was not emptied in good time.
... a fault occurs?
● Do not add any more fuel.
● Do not open the combustion chamber door.
● Allow the fire in the chimney to burn itself out in a
controlled fashion.
... the chimney catches fire?
● Minimize the air supply to the stove and call the fire
department.
● Inform the chimney sweep.
● Have a professional determine the cause?
17