Troubleshooting - Hoover ONEPWR BH15020 Guide De L'utilisateur

This product contains no serviceable parts. If appliance is
not working as it should, has been dropped, damaged, left
outdoors, or dropped into water, contact customer service
at 800-406-2005.
Issue
Reduced or no spray
Loss of suction
Brush roll not turning
Machine won't turn on
Leaking
Floors are streaked
Light on the charger is flashing red, and
battery won't charge
PG.7

TROUBLESHOOTING

Possible Cause
1. Clogged Solution Nozzle
2. Solution tank is empty
3. Solution tank not fully installed
1. Dirty water tank not installed properly
2. Dirty water tank is full
3. Brush roll cover is not installed properly
4. Nozzle hose behind brush roll is clogged
5. Filter is clogged
6. Filter is clogged
1. Handle is not reclined
2. Brush roll is not installed properly
3. Brush Roll is obstructed
1. Battery does not have a charge
2. Handle is not fully installed
3. An obstruction prevented brush roll
from spinning
1. Cap on solution tank is not closed tightly
2. Solution tank is not installed properly
1. Too much solution was applied
2. Solution other than recommended Hoover
Multi-surface solution was used
3. Solution was not mixed properly
4. Brush roll was not rinsed and dried fully after prior use
1. There is an error with the battery
WARNING!
To reduce the risk of personal injury, turn power switch
off and remove battery pack before cleaning or servicing.
Suggested Solution
1. Follow instructions as shown in Fig. 9 to remove brush roll cover.
Submerge spray nozzle in solution-water mixture and let soak overnight,
making sure spray tip is fully submerged (Use mixture of 2 oz of solution
per quart of water). Gently scrub spray nozzle with soft brush. Rinse
with water, dry and reinstall
2. Refill solution tank
3. Turn power OFF, reinstall solution tank until snug
1. Turn power OFF, remove and reinstall dirty water tank
2. Turn power OFF, empty and reinstall the dirty water tank
3. Turn power OFF, remove brush roll cover, reinstall brush roll and cover
according to instructions on page 6
4. Turn power OFF, follow instructions for care of brush roll and cover
on page 6
5. Clean and allow filter to dry completely
6. Clean float screen in the dirty water tank. Twist the screen count-
er-clockwise to remove from tank lid. Rinse thoroughly and replace by
aligning grooves and twisting clockwise to secure to tank lid
1. Recline handle and turn power ON to allow brush roll to rotate
2. Turn power OFF, follow instructions for care of brush roll and cover
on page 6
3. Turn power OFF, follow instructions for care of brush roll and cover on
page 6. Ensure brush roll is free of hair and debris
1. Recharge battery
2. Remove battery, ensure handle is installed properly per assembly
instructions on page 4
3. Turn power OFF and remove battery, follow instructions for care of brush
roll and cover on page 6. Ensure brush roll is free of hair and debris and
reinstall. If problem persists, wait 30 minutes and try again
1. Turn power OFF, remove solution tank, tighten cap and reinstall
2. Turn power OFF, remove solution tank and reinstall until snug
1. Clean area in HIGH mode without engaging the trigger to remove excess solution
2. Clean the area using the recommended Hoover Multi-surface line of
solutions and follow the instructions for filling the tank on page 4
3. Follow the instructions for filling the tank on page 4 and reclean the area
4. Follow the instructions for rinsing the brush roll on page 5 and reclean
the floors
1. Remove battery from charger and try again. If problem persists, call
customer service for support