U.S.Robotics USR8200 Guide D'installation page 9

If you have a Static IP address, select Static IP Address in the WAN Setup area of the Configuration Utility.
Possible Solution:
You have the TCP/IP protocol installed, but it is not configured to work with the USR8200 Firewall/VPN/NAS.
1. Click Windows Start, Settings, then click Control Panel.
2. Double-click the Network icon. Click the Configuration tab and select the TCP/IP line that has been
assigned to your network card.
3. Click the Properties button to set the TCP/IP protocol for the USR8200 Firewall/VPN/NAS.
4. There are two setting methods to configure the IP:
• To obtain the IP automatically through the DHCP server, perform the following step: Click the IP
Address tab, and select Obtain an IP address automatically. This is the preferred method for con-
figuring computers.
• To configure the IP manually, perform the following steps:
a.) Click the IP Address tab. Click Specify an IP address. Enter values in the IP Address field and in
the Subnet Mask field. The default IP address of this product is 192.168.1.1 You should use
192.168.1.xxx (xxx is between 100 and 199) for IP Address field and 255.255.255.0 for Subnet
Mask field.
b.) Click the Gateway tab. Add the IP address of this product (default IP is 192.168.1.1) in the New
gateway field and click Add.
Contact your ISP to get the necessary DNS values. Click the DNS Configuration tab. Add the DNS values into the
DNS Server Search Order field and click Add.
After installing the TCP/IP communication protocol, you can use the ping command to check if your computer
has successfully connected to the USR8200 Firewall/VPN/NAS.
For more troubleshooting information or for advanced wireless configuration options, refer to the User Guide
on the Installation CD-ROM or go to www.usr.com/support
Are You Still Having Problems?
1. Go to the User Guide on the Installation CD-ROM.
More configuration and troubleshooting information is available in the User Guide on the Installation
CD-ROM.
2. Go to the Support section of the U.S Robotics Web site at www.usr.com.
Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshoot-
ing Web pages for your specific product. Your product number is USR8200. You may need to know this to
obtain information on the U.S. Robotics Web site.
3. Call the U.S. Robotics Technical Support department.
Technical questions about U.S. Robotics products can also be answered by technical support specialists.
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