LG OLED55G2 Serie Manuel D'utilisation page 11

When connecting to the
PC (HDMI), no signal is
detected.
Abnormal Display
Generated Sound
The TV does not turn on
continuously due to Always
Ready mode operation or
does not automatically
turn on by sensor.
• Make sure to wring any excess water or cleaner from the cloth.
• Do not spray water or cleaner directly onto the TV screen.
• Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.
Precautions for Protecting the OLED TV Screen
Unlike regular LED/LCDs, OLED TVs produce images that emit light for each
pixel, achieving a perfect black colour and delivering clear images without
blurring.
Due to the nature of the organic materials used to achieve high-resolution
image quality, OLED displays generally experience image retention on the
screen, which can be a persistent phenomenon. This phenomenon is observed
in all OLED panels, and although recommended picture modes can minimise
image retention, current technology cannot completely prevent this from
occurring.
Displaying the same image for a long time or repeatedly displaying the
same image can cause image retention on the screen, which is a common
phenomenon in OLED panel products due to the nature of the product. This
product has a built-in screen protection feature. Avoid displaying images that
are likely to cause image retention, and follow the recommendations.
• Turn the TV off/on using the remote control.
• Reconnect the HDMI cable.
• Restart the PC with the TV on.
• If the product feels cold to the touch, there may be a small "flicker" when it is turned on. This is normal, there is
nothing wrong with product.
• This panel is an advanced product that contains millions of pixels. You may see tiny black dots and/or brightly
coloured dots (red, blue or green) at a size of 1 ppm on the panel. This does not indicate a malfunction and does not
affect the performance and reliability of the product. This phenomenon also occurs in third-party products and is
not subject to exchange or refund.
• You may find different brightness and colour of the panel depending on your viewing position(left/right/top/
down).
This phenomenon occurs due to the characteristic of the panel.
It is not related with the product performance, and it is not malfunction.
• Displaying a still image for a prolonged period of time may cause image sticking. Avoid displaying a fixed image on
the TV screen for a long period of time.
• "Cracking" noise: A cracking noise that occurs when watching or turning off the TV is generated by plastic thermal
contraction due to temperature and humidity. This noise is common for products where thermal deformation is
required.
• Electrical circuit humming/panel buzzing: A low level noise is generated from a high-speed switching circuit,
which supplies a large amount of current to operate a product. It varies depending on the product. This generated
sound does not affect the performance and reliability of the product.
• The motion sensor is located on the bottom centre of the TV.
• The motion sensor is only supported by some models.
• If there is a foreign substance on the motion sensor, it may not work properly.
• If the environment around the TV is too bright or too dark, the motion sensor may not work properly.
• Obstacles in front of the TV may affect the detection function of the motion sensor.
• It can operate by recognising changes in lighting around the TV or movement of objects (pets/robot vacuum
cleaners, etc.).
• To stop using the Always Ready mode in
[Enable the function], or to use only the General Always Ready mode function, you can select Enable Always
Ready mode, turn off the screen, and then stop using the motion sensor in [Always Ready Settings]. The screen-on
function with the motion sensor can be set by adjusting the performance of the sensor through the [Always Ready
Settings] → [Motion Sensor Sensitivity] setting.
→ → [All Settings] → [General] → [Always Ready] →
Images that are likely to cause image
retention
• Images with black areas on the top and bottom and/or the left and right
sides of the screen.
• Images whose aspect ratio is 4:3 or 21:9.
• Images that are fixed for a long time, such as program number, station
logo, game console icon, set-top box menu, etc.
• Other fixed screen images or repeatedly displayed images.
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