Troubleshooting Guide - Ninja NN210C Instructions

TROUBLESHOOTING GUIDE

WARNING: To reduce the risk of shock and unintended operation, turn
power off and unplug unit before troubleshooting.
Unit doesn't turn on.
• Make sure unit is plugged in.
• Display will read "--" once connected to power.
• Insert and rotate container clockwise in base until it clicks. Programs will illuminate indicating that your blender
is ready for use.
Unit doesn't turn off.
• Remove container from base by rotating it counterclockwise and lifting it up. Display should turn off. Unplug
the power cord from the outlet.
Lid/Pro Extractor Blades™ Assembly is hard to assemble.
• Set the cup on a level surface. Carefully place the lid or Pro Extractor Blades Assembly on the top of the cup
and align the threads so the lid/Pro Extractor Blades Assembly sits flat on the cup. Twist clockwise until you
have a tight seal.
Food is not evenly chopped.
• For best results when chopping, cut pieces down to even sizes and do no overfill the Precision Processor
Doesn't mix well; ingredients get stuck.
• Using the Auto-iQ
™
ingredients to settle toward the Pro Extractor Blades Assembly. If ingredients are routinely getting stuck,
adding some liquid will usually help.
• When filling the cup, start with fresh fruit or veggies, then leafy greens or herbs. Next add liquids or yogurt,
then seeds, powders, or nut butters. Finally, add ice or frozen ingredients.
Motor base won't stick to counter or tabletop.
• Make sure surface and suction feet are wiped clean. Suction feet will only stick to smooth surfaces.
• Suction feet WILL NOT stick on some surfaces such as wood, tile, and non-polished finishes.
• DO NOT attempt to use appliance when the motor base is stuck to a surface that is not secure (cutting board,
platter, plates, etc.).
Unit is difficult to remove from counter for storage.
• Place your hands underneath both sides of the motor base and gently pull the unit up and towards you.
You get a blinking "- -" Message
• Auto-iQ Technology can detect which container is on the motor base. You may be trying to use a program
that is not designed for the container you have installed. The programs will light up indicating which programs
are available for each container.
You cannot create snow from solid ice.
• Do not use ice that has been sitting out or has started to melt. Use ice straight from the freezer.
• Start with a few pulses and then go to a continuous blending cycle.
You get semi-circular or shredded noodles.
• If the Collecting Bowl is overfilled, causing the Blade Disc to lift up after Spiralizing, your ingredient may have
been too large. Make sure to trim and prepare your ingredients properly before Spiralizing by following the
instructions in the Food Prep section in your Quick Start Guide or Inspiration Guide.
• For the most consistent results, be sure to center the ingredient onto the pin located in the center of the Blade
Disc. (Refer to page 21, step 2).
Ingredient is not fully processed and is spinning on the pusher.
• Remove remaining ingredient from Blade Disc pin and trim top and bottom so that both are flat. Make
sure you center ingredient on the Blade Disc pin and secure the Food Pusher firmly on top of the
ingredient. While maintaining pressure on food pusher, press the START/STOP button.
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programs is the easiest way to achieve great results. The pulses and pauses allow the
bowl.
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