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8.1 What to do if...
Problem
You cannot activate or operate
the hob.
You can hear a constant beep
noise.
You cannot select the maximum
heat setting for one of the cook‐
ing zones.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
The hob deactivates.
Residual heat indicator does not
come on.
There is no sound when you
touch the panel sensor fields.
comes on.
The control bar blinks.
and a number come on.
92
ENGLISH
Possible cause
The hob is not connected to an elec‐
trical supply or it is connected incor‐
rectly.
The fuse is blown.
You touched 2 or more sensor fields
at the same time.
Pause operates.
There is water or fat stains on the
control panel.
The electrical connection is incor‐
rect.
The other zones consume the maxi‐
mum available power.
Your hob works properly.
You put something on one or more
sensor fields.
You put something on the sensor
field
.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
The sounds are deactivated.
Child Safety Device or Lock oper‐
ates.
There is no cookware on the zone or
the zone is not fully covered.
The cookware is unsuitable.
The diameter of the bottom of the
cookware is too small for the zone.
There is an error in the hob.
Remedy
Check if the hob is correctly connected
to the electrical supply.
Make sure that the fuse is the cause of
the malfunction. If the fuse is blown
again and again, contact a qualified
electrician.
Touch only one sensor field.
Refer to "Daily use".
Clean the control panel.
Disconnect the hob from the electrical
supply. Ask a qualified electrician to
check the installation.
Reduce the heat setting of the other
cooking zones connected to the same
phase. Refer to "Power management".
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.
Activate the sounds. Refer to "Daily
use".
Refer to "Daily use".
Put cookware on the zone so that it
fully covers the cooking zone.
Use cookware suitable for induction
hobs. Refer to "Hints and tips".
Use cookware with correct dimen‐
sions. Refer to "Technical data".
Deactivate the hob and activate it
again after 30 seconds. If
again, disconnect the hob from the
electrical supply. After 30 seconds,
connect the hob again. If the problem
continues, speak to an Authorised
Service Centre.
comes on
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