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No.
Malfunction
No singal found. Unable to return
5
to the Station.
DEEBOT returns to the Station
6
before it has finished cleaning.
7
DEEBOT is unable to charge.
Running is very loud during
8
cleaning.
DEEBOT gets stuck while
9
working and stops.
Possible Causes
The Station is incorrectly placed.
The Station is out of power or manually moved.
DEEBOT does not start cleaning from the Station.
The charging route is blocked. For example, the door
of the room with the Station in is closed.
The room is so large that DEEBOT needs to return
to recharge.
DEEBOT is unable to reach certain areas blocked by
furniture or barriers.
DEEBOT is not switched ON.
DEEBOT's Charging Contacts are not connected to
the Station Pins.
The Station is not connected to the power supply.
The battery will be overcharged if DEEBOT is not
used for a long time.
Side brushes and main brush are entangled. Dust bin
and filter are blocked.
DEEBOT is in Max Mode.
DEEBOT is tangled with something on the
floor (electrical wires, curtains, carpet fringing, etc.).
DEEBOT might be stuck under furniture with an
entrance of similar height.
Solutions
Please place the Station correctly according to the instructions in
the
[Charging
DEEBOT] section.
Check whether the Station is connected to power supply. Do not
manually move the Station.
It is recommended that DEEBOT start cleaning from the Station.
Keep the charging route clear.
Please enable Continuous Cleaning. For more details, please
follow the App instruction.
Tidy up the area to be cleaned by putting furniture and small
objects in their proper place.
Switch ON DEEBOT.
Make sure that the robot's Charging Contacts have connected to
the Station Pins and the AUTO Mode Button flashes.
Check whether DEEBOT'S Charging Contacts and the Station are
dirty. Please clean these parts according to the instructions in the
[Maintenance] section.
Make sure the Station is connected to the power.
It is recommended to regularly use DEEBOT. If the battery cannot
be charged because it has not been used for a long time, please
contact Customer Care for help.
It is recommended to clean the side brushes, main brush, dust
bin, filter, etc. regularly.
Switch to Standard Mode.
DEEBOT will try various ways to free itself. If it is unsuccessful,
manually remove the obstacles and restart.
Please set a physical barrier, or set a Virtual Boundary via the
ECOVACS HOME App.
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