Troubleshooting - brondell H2O+ Cypress H630 Manuel De L'utilisateur

TROUBLESHOOTING

In most cases, problems with your Brondell H2O+ water filtration system can be resolved with a little
troubleshooting by checking each of the items below. If you cannot resolve the problem you are
having after troubleshooting, please call Brondell customer service toll free: 888-542-3355 or email us
at support@brondell.com
Problem
• Is there a suspension of water supply or is
No water comes out. • Are the filters not being regularly replaced
at the specified times?
• It looks like the faucet is out of order.
The button on top of
• Is the water pressure high (over 120 psi)?
unit is not working
Condensation appears
on the product main • Is the temperature or humidity too high?
body.
• Is it time to replace the filters?
Low volume of filtered • Is the water supply valve closed?
water.
• The temperature of the water supply
• How often do you use the product? If the
Poor aftertaste or bad
product is not in use for a long time, the
smell from the water.
filter might be dried out.
Water is not clear. • C heck filters for damage.
• D id you push the tubing all the way into
the connectors?
• Did you tighten the nuts firmly?
• Check whether the connections at
Water leakage at faucet and/or T-valve are loose.
diverter.
• Are you using an old faucet?
• Check whether the internal seal is
damaged.
Check
the faucet diverter/T-valve closed?
dropped dramatically.
Possible solutions
Open the supply valve and/or the faucet
diverter/T-valve.
Replace the filters.
Consult a plumber.
Consult a plumber.
This is natural. Continue to use as
normal.
Replace the filters.
Open the water supply valve.
If the water temperature decreases, the
amount of filtered water decreases.
Flush the filters for 10 minutes.
If the water still smells or tastes bad,
replace the filters.
Replace the filters. Contact customer
support for further information if needed
Tubing needs to be pushed completely
onto the connectors. Tighten the nuts
firmly.
Tighten all connections between faucet
and diverter.
Turn off the main water valve, then check
for leakage. Change the faucet if leakage
continues to occur.
Contact customer support to order new
diverter valve.
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