G - Faq - Avidsen 123985 Mode D'emploi

BATTERY-POWERED 720P IP WIFI CAMERA
Symptoms
Unable to install the IP Link app
on my Android device
Unable to install the IP Link app
on my Apple device
The camera is not detected as
being online when wanting to
connect it to a smartphone
Cannot connect to camera over
local network
The camera feed cannot be
accessed over the internet
Movement detection is triggered
unnecessarily
The camera is not detected as
being online when wanting to
connect it to a smartphone
Possible causes
The version of Android on
your device is out of date or
incompatible.
Google Play checks all the main
components needed to run the
app properly. If your equipment
does not meet the necessary
criteria, the installation will not
completed.
The version of iOS on your device
is not up to date
Camera connection too slow
Network/power supply issue
Network configuration problem
Network configuration problem
Unsuitable movement detection
settings
Camera connection too slow

G - FAQ

Solutions
Please contact the technical
support of your device's
manufacturer in order to obtain a
recent Android version.
Try the installation on a different
Android device.
Update the operating system on
your device.
Temporarily connect your
smartphone to the same
network as the camera when
adding to the app.
Check your network and
electrical connections. Check
the batteries or power cells.
Check your camera's network
connection settings.
Check your device settings (box,
router)
Position the camera. Adjust the
angle and sensitivity
Temporarily connect your
smartphone to the same
network as the camera when
adding to the app.
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